Angell Pets are moving!!!

Angell Pets has been based in Abbeymead for the last 5 years. Sadly our landlord saw fit to serve us with a notice to quit because he says he wants to put in an estate agents (virtually next door to the existing one!). Anyway we didn’t hang around but found ourselves a new premises right next to the Quays in Gloucester.

Angell Pets Pet shop Gloucester

We are moving to 168 – 170 Southgate Street, on the corner of Llanthony Road and Southgate Street. We are hoping to have the new shop OPEN by 24th November 2014. We will continue to trade from our existing Abbeymead store up until Friday the 21st. Over the weekend of the 22nd and 23rd we will be taking orders over the telephone or online through our webstore.

We appreciate the support our local customers in Abbeymead have given us over the past five years and offer FREE local delivery so we can still support those customers who cannot make it into the new shop. You can order online, over the telephone and if ordering over the telephone can pay by card or cash on delivery. Deliveries will be Monday to Friday and normally in the evening, although as the popularity of this service grows we may have to start putting on some deliveries during the day as well.

Any change, especially one forced upon you, is difficult to manage. We will try to ensure stock levels are maintained during the move but I am sure there is plenty of scope for some items to run a bit low. Restocking only normally takes us a couple of days if this does occur however.

We have thousands of lines plus all the shelving, animals and cages to move so it is not going to be easy but in the long run the extra space and cheaper rent and rates in the new shop is going to allow us to offer new services and promotions to our customers so hopefully the forced move will turn out to be a blessing in disguise.

Please pop in the Abbeymead shop during November as we will have some fantastic offers on as we reduce stock levels so there is less to move. Of course we would love you to visit us in our new premises after the 24th of November as well. Hopefully we will see you there.

 

The Angell Pets Team

FREE local delivery area widened to include Cheltenham

FREE local delivery with any order has been on offer from us at Angell Pets for quite some time.

We are now able to extend this FREE service to Cheltenham and the surrounding areas. Delivery of any item in the GL1,2,3,4,50,51,52 and 53 areas is now FREE.

Orders can be placed over the phone or from our on line web store. Orders on line are by card but COD is available for telephone orders.

free local delivery

This also means we are now able to offer livestock deliveries to these areas, as all FREE local delivery runs are with our own vehicles (we do not post or courier animals). Simply choose from our stock on line and call to arrange payment and delivery. This gives us the opportunity for us to check you have thought through your purchase and for you to check us out and be sure of what you are buying.

If you need to arrange FREE local delivery at a specific time, call us at the shop and order over the telephone and we will try to arrange delivery at a time that suits you. Unless it is really busy we can usually accomodate. Please note we do not usually deliver at weekends. I work seven days a week and do FREE local delivery in the evenings during the week. My wife insists I have some time off!

So sign up on our on line store to receive FREE LOCAL DELIVERY of all your animals needs.

The Angell Pets Team

Chile rose tarantula care sheet.

Chilean rose tarantula: (Grammostola rosea, Grammostola porterii)

Chilean rose taratulas are a medium sized tarantula (body 7.5cm, leg span 15cm) from southern Peru and northern Chile, on the edges of the Atacama dessert. This docile spider ranges in colour from grey, through pink to a vibrant copper red. Females are thought to live from about 20 to 40 years. As with most tarantulas, males live shorter lives, sometimes due to their expiring a few months after maturation, often through becoming a post coital snack for the female. Males have smaller bodies and longer legs. Females remain pretty much in or around their burrows throughout their lives, whereas males roam around when adult, looking for a female. Although a burrowing spider in the wild, captive Chilean rose tarantulas rarely construct viable burrows, although they do appreciate somewhere dark to hide. In captivity they feed almost entirely on crickets and other insects (from which they derive most of their water) although larger spiders will eat the occasional small mouse.

Chile rose tarantula

Adult Chilean roses require an arid environment. They appear to despise damp substrate and should never be misted. However very young spiderlings do require some humidity. Their substrate must be regularly dampened or they will quickly desiccate and die. This is thought to be due to the exoskeleton taking time to “toughen” and become waterproof. As they age the substrate can be allowed to become progressively dryer. As they grow a suitably sized water bowl can be introduced. Too big and the young spider will fall in and drown. Adults, whilst liking it dry, do require a water dish for occasional drinking.

Chilean rose tarantulas are probably one of the easiest tarantulas to handle because they are fairly slow moving and rarely bite, giving plenty of warning first. If they do bite it is usually a dry bite (no venom injected) and in the extremely rare cases where venom has been injected it has proved to be the equivalent of a bee sting.

HOWEVER people can be allergic to bee stings and you would not know if you were allergic to a spider bite until after you had been bitten. And who wants those big fangs stuck in them anyway? As with most new world tarantulas the biggest risk is from urticating setae (the hairs). These either brush off the spider when handled or are rubbed off on cage appointments or by the spider itself. They penetrate the skin causing irritation, which can be quite severe in rare cases. Getting these hairs in the eyes requires hospital treatment. So NEVER rub your eyes after handling a tarantula or anything it has been in contact with and as with all animals ALWAYS wash your hands after handling.

The biggest risk when handling any tarantula is to the spider itself. Any fall of more than a couple of inches is potentially fatal. They are delicate creatures and can rupture internally and externally. A lost limb may well heal and eventually regrow but a ruptured body, whilst sometimes treatable, is more often fatal. Even a regrown limb can cause the spider problems with later moults. All in all it is best NOT to handle tarantulas, you don’t get any irritation or bites and they stay alive.

The Chile rose is probably the hardiest species in the hobby as well. The environment they come from is dry, very hot during periods of the day and very cold during periods of the night. The can tolerate quite wide ranging temperatures in the short term. Generally the normal household temperatures in the UK are sufficient for a Chile rose and no additional heating is required. Obviously if you keep the spider in an unheated room throughout the winter a heat mat would be required.

For spiderlings we use coir as a substrate. It can retain some moisture for raised humidity and is light weight so will not bury delicate spiderlings. For larger individuals and adults I prefer to use a more natural looking substrate, something like Lucky Reptile red clay sand bedding or desert Bedding and construct a more natural looking terrarium. That is only my preference however, you may prefer something a bit more utilitarian and that’s fine. The only thing I would point out is that if the substrate is too damp the spider will spend all of its time on the side of the enclosure to keep of it.

For hides you can use whatever you like from broken plant pots to fancy resin hides, it’s up to you, the spider just wants a dark hole to hide in. I would avoid anything too heavy and unstable though, you don’t want it to crush the spider if the enclosure gets knocked.

Chile rose tarantulas are notorious for stopping feeding as adults. They are reputed to have not fed for up to two years, although the longest I have experienced is just over 6 months. This can worry less experienced owners a bit. If you have an adult female and she looks in good condition I wouldn’t worry if she stops feeding for a while. If you have a youngster and it stops feeding it is probably getting ready to moult.

We feed all our spiders weekly. If the following week there are stiil insects in the pot we remove them and stop feeding. Generally the spider will moult within two weeks. With larger spiders you can see the new skin growing through exposed areas of the old skin (it goes darker), however this is not obvious on smaller spiderlings and keeping track of the feeding habits is a must. Do not leave crickets in with the spider whilst it is moulting. Often the spider will delay the moult in the presence of crickets etc. and when it finally does begin the process the crickets have an easily accessible meal whilst it is incapacitated. Following a moult the spider will remain soft and vulnerable for quite a while, so don’t feed for at least a week.

As with all our animals our Chilean rose tarantulas are captive bred, normally in this country and are not taken from the wild population. There are lots of reasons for this but the two most important to us are wild animals are likely to have parasites and/or infections and we have no control over how they are harvested. It could have been done responsibly, a controlled amount of individuals taken from an area that is then left to recover before more are taken or as is often the case, a businessman could have paid locals peanuts to collect as many as possible in a short period of time leading to the critical reduction in numbers of a species in a locality that may never recover. Always buy captive bred animals, they are generally more expensive but worth it.

Angell Pets Easter Opening Times

Angell Pets are open as usual all over the Easter weekend.

Angell Pets

Angell Pets

The opening hours for Angell Pets for the weekend are as follows:-

Good Friday – 10am – 4pm

Saturday 19th April – 9am – 6pm

Sunday 20th April – 10am – 4pm (normal Sunday hours)

Easter Monday – 10am – 4pm

Tuesday 22nd April – back to normal hours – 9am – 6pm.

On line orders will processed as normal but deliveries will obviously be affected by the Easter break.

So pop in and see us at Angell Pets over the weekend for everything for your pet. For dogs and cats, birds, small mammals and rabbits, fish, reptiles, spiders and other invertebrates, accessories, enclosures food and more. If you can’t see it, we can probably get it in for you. Alternatively visit us at Angell Pets online.

The Angell Pets Team

Angell Pet care sheets page

Angell Pet give advice on all aspects of the animals we sell and on others we don’t. In addidtion tyo the advice given to prospective pet owners we have a page devoted to care sheets on this site which is constantly being up dated and expanded.

angell pet care sheet page

Just click on the Angell Pet Caresheet tab for a page of sheets and articles on mammals, birds, reptiles, invertebrates, fish and additional sheets on hygiene, handling and treatments.

The care information for each animal will also be added to the description on our Angell Pet webstore over the next few months.

We also have additional advice on our Angell Pet You Tube channel.

The Angell Pet Team

New range of invertebrate tanks now in stock

We have just negotiated a new deal with a local invertebrate and frog vivarium manufacturer to supply Angell Pets ® branded equipment. These high quality tanks have just made it into stock this week.

So far, the range includes glass vivaria for mantids and other arboreal insects, arboreal spiders and terrestrial or burrowing spiders and other invertebrates (such as centipedes and millipedes). Over time we will expand the range further and we can also have custom sizes made to order. Keep a look out soon for a range of amphibian tanks.

Inverebrate faunarium

The smallest vivarium in the new range is a 20cm (8″) glass cube, with a steel mesh vent in the back and fully opening sliding glass top that is self locking. This makes for a very secure tank for smaller spiders or other inverts.

invertebrate tank

The mantis tank is a 20cmx20cmx30cm arboreal glass viv. with a fully steel meshed top (including a support bar to aid fitting of branches etc.) and sliding, front opening, self locking doors. Suitable for all mantids and stick insects.

mantis tank

The arboreal spider tank is similar to the mantis tank but instead of a fullly meshed top it has a glass top with a mesh vent to enable/encourage nesting in the top corner and to help maintain higher humidity if required.

tarantula tank

The terrestrial/burrowing invetebrate tank is larger at 40cmx30cmx25cm high. It has a full width steel mesh vent (not aluminium, which a tarantula will just rip to shreds with its fangs!) and fully opening sliding, self locking glass doors (The maker held an empty one upside down and gave it a good shake by way of demonstration and the doors didn’t move). For cleaning the whole lid assembly can be removed. These are secure tanks, suitable for the most persistent escape artist.

invertebrate vivarium

As the manufacturer is local (we collect the stock ourselves) and whilst quality is maintained but costs are kept to a minimum (no expensive advertising and marketing to be paid for), prices are very keen. You get a lot of specialist equipment for your money.

Inverebrate cube £13.99

Mantis tank £19.99

Arboreal spider tank £19.99

Invertebrate tank £29.99

All are available on our website. These make fantastic display tanks for you favourite invertebrate and compliment our existing range superbly.

The Angell Pets Team

 

Does your lamp fitting need replacing?

Reptile lamps (heat and light, not UVB) are normally incandescent, filament bulbs. Halogen are becoming a bit more popular but are still quite pricey so the traditional heat lamp remains the top seller. They produce light, with heat as a waste product (because they are inefficient at producing light – hence the move to energy efficient lamps in the home). Due to the way they work, heating a thin metal filament in an inert gas to prevent burning, they have a relatively short life span, somewhere in the hundreds of hours. Poor care during transport, couriers throwing boxes around for example, can reduce this life further. However one thing that is almost guaranteed to shorten the life, right down to a few seconds in some cases, is a poorly connected or maintained lamp fitting.

ceramic lamp fitting

Lamp fittings usually come with the advice something along the lines of “must be fitted by a qualified electrician”. This is often viewed as a covering strategy by the manufacturer. If there is a problem and damage is caused they will always ask for proof that it was fitted correctly. However it is actually essential that fittings are installed by someone who knows what they are doing. In extreme cases, when fitted incorrectly it can lead to electric shock (and potentially death!) or fire. In less extreme cases a poorly connected fitting will result in shortening the lifespan of the bulbs.

Apart from knowing which wire goes to which terminal, a good electrician will also know that the terminal will have a hole for fitting the wire that is bigger than the diamenter of most wires used. This extra space needs to be filled with as much of the wire as possible, so the ends of most will need to be properly trimmed of insulation and doubled over to fill the space (and the trimming of the insulation needs to be done properly or the wire can be weakened). It is normally at this point that problems occur with a lot of fittings. Any looseness, gaps or weakness in the wire or pulling pressure on the terminals will result in a poor connection. What can happen then is electricity will “jump” across any tiny gaps or heat up the connection or wire at  points of stress. This can lead to heating and cooling of the connection when the lamp is switched on and off, which can make the situation even worse over time. Fittings can become very hot and if the terminal becomes too loose, can start to spark. Once this happens the voltage generated when the spark occurs is enough to blow any bulb instantly.

We obviously sell lots of bulbs and occasionally one will blow before its time. However when this happens repeatedly it is nearly always down to faulty fittings or pulling out a plug without turning off the switch first (ever noticed the spark when you do this? That’s a very high voltage pushing the electricity across the gap created by pulling the plug away from the terminals and this shortens the life of the bulb.)

So if you find that you are going through more bulbs than you think you should, have a serious think about replacing the the fitting (you may be able to see discolouration, even burning, on the terminals). It will save you money in the long run and possibly even your house! It’s worth checking them from time to time anyway, especially if you have an animal that can get to the cable and put strain on it.

 

The Angell Pets Team

New livestock in today

We have new livestock in today. Spiders, insects, amphibians and reptiles. All have been added to our webstore.

Pop in store, check out the webstore, drop us a line or give us a call to find out what else we have in stock.

The Angell Pets Team

 

Pet supplies and livestock new in.

Pet supplies ranges continually change over time. We have new ranges and a lot of new livestock in for January. I have just spent two days putting new stock onto the system and the webstore and moving livestock round to make room for the new animals.

Hermanns tortoise

On Thursday we received new Yemen chameleons, marbled mantids and Hermann’s tortoises. On Friday we got in some lovely new Syrian hamsters (very tame), some new rats and gerbils. These are from a new breeder we are using for the first time and I must say that I am impressed with how well handled the animals all are. Normally it is down to us to tame them down when we first get them in but these ones are already there. We also carry a full range of pet supplies to suit these animals.

hamster

Every year, after the Christmas rush, I like to look at what is around and expand our range of pet supplies with new items. This year is no different and I have ordered new ranges again. The first of these is now in the shop and on the webstore. It was actually in two days ago but since it me who puts items on the system, it has taken this long to put out the pet supplies stock.

dog beds

New in the Happy Pet range of pet supplies are some nice dog beds form their “Tillie and Billie” line. I got these on a discount pet supplies deal so they have gone straight out on offer with up to over £12 off.

dog toy

We have also expanded the range of dog rope toys following the success of the Happy Pet “Knotties” range we started last year. The New “Flossin Fun” rope toys are now available at great prices and joins a growing range of bargain pet supplies.

dog toy

More toys are now on offer with the inclusion to our range of pet supplies of the new “Empty Nester” unstuffed toys and the return of the “Flat Liner” line.

cat bed

Happy Pet also carry the “Little Rascals” line of pet supplies. We have started to stock these too, beginning with some “Little Rascal” kitten teasers and “Little Rascals” Night Night beds for cats and small dogs.

pet supplies

For small animal pet supplies we have again increased the range with the inclusion of the small animal Play Ball in two sizes and the “Natural Playball” in a smaller size. We also have in some old favourites such as the small wood tunnel and “Playstix” that always remain popular and of course the Chinchilla Coco Fun toy that is as popular for parrots as it is for chinchillas.

pet suppliespet supplies

In pet supplies for birds we have some more toys and ladders and the return of the Cozzzy Hut refuges for small and medium birds. We also have some new bird swings and of course we are always on the look out for new reasonably priced parrot toys so we have a new large wooden ladder/toy to add to our ever increasing range. We have also expanded the size range of the Happy Pet Branch perches. These excellent natural perches encourage natural behaviour and are available at very reasonable prices. The largest is only  £3.19. Webstore users also keep a look out for further expansion of this range in the coming weeks. We actually carry a lot more pet supplies than are currently on the site but I am gradually working my way through our stock and parrot toys are the next area for me to look at.

pet supplies

For reptile pet supplies we have strengthened our range with the expansion of the “Canopy” line of decor for the vivarium. The Jungle Canopy now sits alongside the popular Woodland and Rainforest Canopies. We have also included some new substrates for reptiles and invertebrates to compliment our existing range. The new Komodo Invertebed and Tortoise Eco Terrain sit alongside the existing Pro Rep Spider Life and Tortoise Life lines.

For our full range of pet supplies visit us instore, call us or shop online for even more bargains.

The Angell Pets Team

Pet shop closed for the holiday period?

Pet shop closed ? Does your local pet shop close over the holiday period? Many small independent pet shop businesses close over Christmas and new year, just at the time when their customers need them most.

pet shop gloucester

We are closed for Christmas day and most of Boxing day and most of New Years day (see my blog for exceptions). I work seven days a week and these are my only three days off a year. However I make sure that we are available through our online pet shop during these periods and that we are open on every other day of the holidays.

A lot of small pet shop owners complain about the challenges facing their business in the modern world then refuse to take the steps necessary to protect their pet shop from those challenges. They complain about big chains being open longer but won’t open seven days a week or on bank holidays or over the Christmas period. They complain about online pet supermarkets; faceless, uncaring giants that do not know anything about their products (all valid commentary) but then fail to invest in an online pet shop presence to compete with them(and in fact compete very well as they would be able to offer the help, advice, additional services and customer service the big pet shop companies and warehouses cannot).

Well we are a different sort of independant pet shop. We open when we are needed, we have an excellent online pet shop, we have an active Facebook page to interact with customers that can’t make it into the shop and we deliver free to our local community, offer nail clipping for small animals for only £1 with a free health check, free water testing (by someone who lectured on water quality on a diploma course not some little Saturday person who doesn’t know one piece of very soft anatomy from a bonier bit), offer micro chipping and lots of free advice. We support our local community with school talks and community events, charity prizes and free advertising of charity events.

Over the past few years (we have been open over 4 years now and we opened in the very depths of the recession too) we have seen independent pet shops close all over the country in the face of growing competition from pet superstores etc. (you know the ones) that should not be able to hold a candle to the small independent pet shop (and in reality everyone knows they can’t), and online warehouses. In all case, including that of friends of ours, none of them have taken up the challenge and put things in place to protect their business.

How many had an active Facebook page (so often, when I’ve talked to business owners they said things like “I don’t see the point” or have bothered to find out how to use it properly)? How many had an online pet shop or anything more than just a one page site with the business name and address on it. I was going to say better than nothing but not really. If it is not an actively updated page it may as well not exist, it won’t come up in any searches (unless someone was searching for that specific business name). How many still didn’t open on Sundays and bank holidays? How many closed at 5pm so anyone on their way home from work couldn’t just pop in and get their supplies? How many didn’t do free deliveries from their pet shop to their local community and so missed out on all those customers that just couldn’t make it in when the shop was open or found the shop just that little too far to travel?

Again our pet shop is different. That is why, to use terms you hear on the business slot on breakfast TV every day, our total sales and market share have continued to grow ever since we opened and with the launch of our online store, backed up with the knowledge of our staff on the products we sell, continues to grow almost daily.

So thank you to our regular pet shop customers who remain incredibly loyal, welcome to our new customers, online, on Facebook, on the telephone or on foot and we look forward to seeing you all in the new year if we don’t see you in our open pet shop between now and then. We have ordered in extra stock of all the best selling products to cope with the normal rush from customers who usually go elsewhere but can’t because they are closed or have run out.

Have a great Christmas and a prosperous New Year everyone.

The Angell Pets Team