FREE delivery – more time required

FREE delivery is becoming so popular now that we have had to reduce our opening hours on Mondays to accomodate the orders from the weekend.

free delivery

We offer FREE delivery on any order for Gloucester and Cheltenham post codes (GL1,2,3,4 50, 51, 52 and 53). Free delivery is usually weekdays, in the evening, after the shop closes. Orders placed Saturday or Sunday are normally delivered on Monday (assuming items are in stock). Obviously this means that we generally have quite a few deliveries to fit in on Monday evening.

Due to the increased workload we are having to close at 5pm on Mondays to enable me to get these deliveries completed by a reasonable hour. Free delivery is more spread out during the week so I can still manage to get round after closing at 6pm.

To order you can call us on 01452 372087 on visit us online at http://www.angellpets.co.uk/. There is no minimum order value for FREE delivery.

 

The Angell Pets Team

Hot offers for June from Angell Pets

Hot offers in store and on line for June.

Click the link for an overview of the June discounts or belwo on the individual itmes for detail and to order on line.

discount pet supplies

June 2014 Special Offers

Pedigree in jelly 400g cans 24 for the price of 20

Harringtons cat chicken and rice 2kg

Harringtons cat salmon and rice 2kg

Misfits Tangly Twist beef and chicken

Misfits Tangly Twists chicken and egg

Excel Rabbit Adult 4kg

Sanicat Aloe Vera cat litter 4l buy one get one FREE

Coachies Lick Treat bacon

Coachies Lick Treat chicken

Selective Guinea Pig 3kg

Supa Turtle Food Superior 60g

Eukanuba Puppy and Junior small breed 3kg

Rotostak Genus 200 Purple small animal cage

King British Goldfish Flake 55g

Pro Plan Sensitive Salmon and Rice 14kg

Bob Martin Flea Clear cat 3 treatment

Hollings Pure Ham Bone pre pack

All these discounts run until the end of the month and are available in store or online at angellpets.co.uk

The Angell Pets Team

 

 

 

 

 

Pet shop closed for the holiday period?

Pet shop closed ? Does your local pet shop close over the holiday period? Many small independent pet shop businesses close over Christmas and new year, just at the time when their customers need them most.

pet shop gloucester

We are closed for Christmas day and most of Boxing day and most of New Years day (see my blog for exceptions). I work seven days a week and these are my only three days off a year. However I make sure that we are available through our online pet shop during these periods and that we are open on every other day of the holidays.

A lot of small pet shop owners complain about the challenges facing their business in the modern world then refuse to take the steps necessary to protect their pet shop from those challenges. They complain about big chains being open longer but won’t open seven days a week or on bank holidays or over the Christmas period. They complain about online pet supermarkets; faceless, uncaring giants that do not know anything about their products (all valid commentary) but then fail to invest in an online pet shop presence to compete with them(and in fact compete very well as they would be able to offer the help, advice, additional services and customer service the big pet shop companies and warehouses cannot).

Well we are a different sort of independant pet shop. We open when we are needed, we have an excellent online pet shop, we have an active Facebook page to interact with customers that can’t make it into the shop and we deliver free to our local community, offer nail clipping for small animals for only £1 with a free health check, free water testing (by someone who lectured on water quality on a diploma course not some little Saturday person who doesn’t know one piece of very soft anatomy from a bonier bit), offer micro chipping and lots of free advice. We support our local community with school talks and community events, charity prizes and free advertising of charity events.

Over the past few years (we have been open over 4 years now and we opened in the very depths of the recession too) we have seen independent pet shops close all over the country in the face of growing competition from pet superstores etc. (you know the ones) that should not be able to hold a candle to the small independent pet shop (and in reality everyone knows they can’t), and online warehouses. In all case, including that of friends of ours, none of them have taken up the challenge and put things in place to protect their business.

How many had an active Facebook page (so often, when I’ve talked to business owners they said things like “I don’t see the point” or have bothered to find out how to use it properly)? How many had an online pet shop or anything more than just a one page site with the business name and address on it. I was going to say better than nothing but not really. If it is not an actively updated page it may as well not exist, it won’t come up in any searches (unless someone was searching for that specific business name). How many still didn’t open on Sundays and bank holidays? How many closed at 5pm so anyone on their way home from work couldn’t just pop in and get their supplies? How many didn’t do free deliveries from their pet shop to their local community and so missed out on all those customers that just couldn’t make it in when the shop was open or found the shop just that little too far to travel?

Again our pet shop is different. That is why, to use terms you hear on the business slot on breakfast TV every day, our total sales and market share have continued to grow ever since we opened and with the launch of our online store, backed up with the knowledge of our staff on the products we sell, continues to grow almost daily.

So thank you to our regular pet shop customers who remain incredibly loyal, welcome to our new customers, online, on Facebook, on the telephone or on foot and we look forward to seeing you all in the new year if we don’t see you in our open pet shop between now and then. We have ordered in extra stock of all the best selling products to cope with the normal rush from customers who usually go elsewhere but can’t because they are closed or have run out.

Have a great Christmas and a prosperous New Year everyone.

The Angell Pets Team

Angell Pets October offers.

Offers this month again include some supermarket brands like Bakers and Pedigree at below supermarket prices. There are also some decent brands amongst the offers as well, such as Burns original at £19.99 for 7.5kg, Hills hairball at £9.99 for 1.5kg etc.

Click on the link to have a look at some of what’s on offer this month. More discounts to follow in our webstore.

Best pets October

Grab you offers whilst you can as they do sell through rapidly.

Regards

 

The Angell Pets Team

Angell Pet new member of staff

Angell Pet has being going from strength to strength over the last four years. thanks to our loyal customers the business has continued to grow year on year. Obviously the work load has also been increasing. On top of this our Angell Pet apprentice finished last year and George is away for 12 months in the Indian ocean. So all this extra work, as well as the new website has been landing on yours truly.

I am pleased to announce that Angell Pet has a new member of staff starting tomorrow. My wife, Kim, who has been working in education, decided to take voluntary redundancy and was due to leave and come and work for us in December. She has noticed that the Angell Pet business has been taking up all of my time and so has managed to get the date bought forward and left her employment today.

Angell Pet will be benefitting from Kim’s retail experience starting tomorrow. This move will allow me to concentrate more on building the Angell Pet business further, focus on getting all of our existing range onto the website (we only have about 50% oi our extensive stock on the system so far) and expanding our range further. I can also look at offering some of our popular Angell Pet discounts on a more regular basis. I have noticed that this has slipped recently and this is entirel down to lack of time.

angell pet website

 

So, hopefully no more past midnight sessions on the computer putting on stock, doing accounts or ordering, or writing blogs on special offers or animal care articles (although I notice it is now 23:30 – maybe next week then!). That’s what the change means for me. For our Angell Pet customers it will mean more regular offers, more new items and innovations and a slicker more effective website.

So welcome to Kim as a full member of the team, I am looking forward to taking the Angell Pet business on to the next level with her help.

 

Richard Angell and the new bigger Angell Pet team.

Pet shop Gloucester loyalty scheme relaunched

Pet shop Gloucester loyalty scheme has been relaunched today. We have updated to a new plastic scan card that integrates directly with our new Epos system and will be usuable with our new website when in launches in the next couple of weeks.

No more waiting at the till for me to find the card stamp and marker pen, just a quick scan and the points will be added to your account automatically. Register when you use the pet shop Gloucester website and points are added. The vouchers (automatically generated when points have accrued) can also be used on the website but more on that when it is launched.

There are some changes to the way points build up from the old pet shop Gloucester scheme. Spend  £1 and you get a point, each £1 spent gets another point (on the old scheme you didn’t get any points until you spent£10 and then no more until you spent £40 and then that was it). When you accrue 200 points you get a £5 voucher. Compare that to supermarket schemes!

Hopefully the changes will better reward the most loyal of our customers (it is a loyalty scheme after all) who have supported our pet shop Gloucester business as it has grown, as well as offering something to our more occassional customers.

pet shop gloucester

Pet Shop Gloucester Loyalty Cards Go Plastic

 

Ask for your pet shop Gloucester loyalty card next time you are in the shop. We’ll pop you on the system and you can start building up your points straight away. if you have recently purchased an animal from us or have free local delivery of your bulkier items you will already be on there so it is even quicker. Just find your name, a quick scan and we’re done.

If you telephone order into our pet shop Gloucester, don’t worry. As your name is on the system it will be totting up your points each time you order from us. We’ll just bring your vouchers with your order when you have acdcrued the necessary points and next time you order you can read out your voucher number and get a discount to that value. Of course you don’t have to use it next time. You can save your vouchers up and use them at Christmas if you want.

If you haven’t already done it, don’t forget to register on our pet shop Gloucester email subscribers list to get regular updates on our offers and discounts and information on a whole range of pet species and pet topics. You receive a 10% discount to use in our pet shop Gloucester just for signing up and yes, it can be used in conjunction with other offers!

If you have an old pet shop Gloucester loyalty card with a few points on it, don’t worry. You can redeem it now and we will pro rata the points. A full card is a £5 voucher so we will give you a voucher worth 63 pence per point off your next purchase when you redeem it up to the end of August 2013.

 

The Angell Pets Team

Pet shop Gloucester July offers

Pet shop Gloucester summer offers in store now. Pop in to our pet shop Gloucester to get one of these fantastic bargains, many at below supermarket prices.

Pet shop Gloucester offers July 2013

pet shop gloucesterKeep up to date with all our offers and register on our pet shop Gloucester email list and get an extra 10% discount.

The Angell Pets Team

Arcadia Euro Range 10% UVB amazing 40% discount this weekend only

Arcadia offer this weekend only. We have struck a deal with our Arcadia supplier and are able to offer a huge 40% saving this weekend on Arcadia Euro Range 10% UVB reptile tubes.

This offer is whilst stocks last for this weekend only. Come into the shop and grab a bargain whilst they last.

Reptile UVB fluorescent lamps of any make last from 6 to 9 months before they begin to stop giving out UVB (the lamp will still illuminate but not in the UVB spectrum). They need to be changed to ensure the continued good health of your reptile. Now is your chance to grab a bargain Arcadia lamp ready for the next time you have to change your reptiles UVB tube.

At 40% off Arcadia’s popular Euro Range, we are not expecting stocks to last long so get in this weekend in order not to miss out.

Did you not see this Arcadia promotion until it was too late? Sign up to our email list and get another 10% off any purchase so you don’t miss out again.

 

The Angell Pets Team.

FREE OFFER

FREE OFFER to the first three customers who come in the shop and buy our own APL brand working dog food.

With the first three purchases we have FREE OFFER packs of Stone’s Complete Meal Bars. These meal bars are designed to offer a complete meal for you dog if you are out with your dog and unexpectedly can’t get home to feed him/her, or have a high energy using dog (working/ hunting/ running) that needs and extra boost whilst out.

 Pet shop Gloucester FREE OFFER

Don’t forget to ask for your FREE pack of complete meal bars at the till when you buy your APL working dog food.

This FREE OFFER is only whilst stocks last (we only have three) so if you are getting to the end of your bag of APL working dog food (£10.99 for 15kg), grab a bargain while you can.

 

The Angell Pets Team.

Pet Shop Gloucester loyalty scheme change

Pet shop Gloucester loyalty scheme is coming to an end. Well actually it’s not ending but it is changing. Our current system relies on a printed card being stamped in store and on our customers remembering to bring it or us stamping the card of pet shop Gloucester customers we deliver to. The cards (and vouchers) are also expensive to print and time consuming to use.

pet shop gloucester

So we are replacing it with an electronic system. This system uses a card that is scanned in at each visit. However the bar code is recorded on the system so points can be easily added over the telephone or on line (more on our new online store in a later blog). If you forget your card in store we can still add the points if you are registered. You can even buy gift vouchers direct from the system in store or (in the near future) on line.

The system will also automatically print a voucher once enough points have accrued or give a code for on line redemption. It can also track your spend so allows us to tailor your rewards to the things you normally buy in our pet shop Gloucester. It even tells us when we need to order more stock because you should be in for your regular purchase. Flash huh! It is costing a small fortune but I think the benefits to our customers and to us (with much better stock control, targeted offers, online shopping and, later, integration with other channels and smart phone shopping) means our pet shop Gloucester has to move forward.

The old scheme will continue to run at our pet shop Gloucester whilst the system is installed and old cards will continue to be honoured until it is up an running. Any outstanding points can be transferred.

So don’t throw out your pet shop Gloucester card yet, you can still use it to get your vouchers and the old vouchers do not have a use by date so will be honoured in the future.

 

Exciting time ahead for our pet shop Gloucester, so watch this space.

 

The Angell Pets Team