The run up to Christmas has begun in earnest and customers are getting their orders in to carry them over the holiday period.
We are getting extremely busy with our FREE local delivery service to Gloucester, Cheltenham and Painswick and will only get busier this week and next. With a few days out for the holidays it means we are cramming more and more deliveries into fewer days.
To avoid disappointment (and running out of pet food over the holidays) please get your orders in as soon as possible. To add to the urgency, some of our suppliers have restricted deliveries to us over Christmas and New Year so the chance of us running out of some of our lines is increased. Nearly all have added at least a day to their lead time to us already and that’s on top of existing days off.
We currently have some space on each nights deliveries but it is getting tight on the more popular nights (Mondays and Fridays) so please book as early as you can.
Our Gloucester Pet Shop is open right up to Christmas Eve this year as usual. We are only CLOSED for Christmas Day, Boxing Day and New Years Day, the only three days each year that we are closed.
This year, as Christmas Day falls on the weekend the opening times around the holidays are a little more complex at our Gloucester Pet Shop. Also as we do FREE local deliveries I have included changes to our published delivery schedule over the same period.
Friday 23th December: 10am – 5:30pm (Normal Delivery Schedule.Limited Space So Book Early)
Saturday 24th December: 10am – 5:30pm (NO Deliveries)
New Angell Pets offers now available for the whole of November including Beta, Arden Grange, Pedigree, Burns, Barking Heads and many more. Stocks of some of the more popular items do sell out quickly as they are better than supermarket pries so don’t hang around if you want to grab a bargain this month.
Billie noticed the other day the price difference between us and Pets at Home and couldn’t understand why anyone would use them at some of the prices she found. She has done a quick price comparison of a few products (and there are lots more!) which may explain why they are some of our more popular.
Our Angell Pets FREE local livefood deliveries in Gloucester, Cheltenham and Painswick are very popular. During the warmer months we are happy to leave the deliveries in a secure location, by prior arrangement, if the customer is out.
However as the nights draw in and during the colder months this is not possible as the insects would likely die before being brought in by the customer. So with this in mind and wishing all our orders to remain in tip top condition, could all customers ordering livefood for FREE local delivery please ensure they request delivery for an evening they know they will be in to receive it.
From now until the mid spring we cannot leave any livefood deliveries in outside locations (recycling bins, outside storage cupboards etc.) if a customer is out. We will still attempt to redeliver the order during the next delivery slot for that area, as per our delivery policy but we cannot just leave the orders outside to spoil.
Obviously this only affects livefood (and already is the case for frozen food orders). Packaged pet foods and non perishable goods can still be left in a secure location by prior arrangement.
Angell Pets October offers are now available in store, over the telephone or on line in our web store. Included in this months offers are some excellent products to help dogs and cats with stress over the Halloween and firework periods.
FREE LOCAL DELIVERY is available for orders over £5.
Since our move to Southgate Street it has become apparent that our customers’ shopping habits are a little different here. Whilst before we had lots of customers at opening and closing times, here we rarely get any customers first thing or many after 5pm. At that same time, different aspects of our business have grown rapidly. For instance, we have a lot more local deliveries than ever before, more web site orders to process and our boarding facility is always fully booked at peak times and even “out of season” we are rarely without at least few visitors.
With all this in mind we are changing the opening hours of our Gloucester pet shop to accommodate these changes in customer habits and better utilise our time. So rather than sit around last thing in the afternoon waiting for closing time to come, we will be closing 1/2 hour earlier so we can get started on the local deliveries in time to complete the round before every one thinks we have forgotten them!
Also we will be opening an hour later each day so that we can use the time to process over night web orders, dispatch those orders, attend to boarders, carry out marketing operations and do all the boring admin stuff we get too busy in the day to do.
There should be little effect on our existing customers as hardly anyone uses us during those times anyway and we can improve the level of service to our home delivery customers and increase capacity for this growing area of our business. The new opening times are as follows:-
Monday 10am – 5.30pm
Tuesday 10am – 5.30pm
Wednesday 10am – 5.30pm
Thursday 10am – 5.30pm
Friday 10am – 5.30pm
Saturday 10am – 5.30pm
Sunday 10am – 4pm
Bank holidays 10am – 4pm
Nothing else is changing. We are still open 7 days a week. We are still open every day of the year except Christmas day, Boxing day and New Years day. We are still doing FREE local delivery to Gloucester, Cheltenham and Painswick, We are still boarding small animals, reptiles and birds, we still offer the same huge range of quality products. However, since it is me that is doing most of this myself (obviously with the help of the family staff) I have to make the absolute best use of my time possible and delivering service to our customers is more useful than me sitting in the shop, looking out down Southgate Street – as “entertaining” as that can be sometimes!
My apologies if this small change causes any inconvenience (I can’t see it will) but hopefully the extra time will improve service to existing customers and increase capacity further to cater for new ones.
This months special offers from Angell Pets are now available in store and on line in our web store. All offers qualify for FREE LOCAL DELIVERY. Available until the end of July 2016, subject to availability.
Grain free dog and cat foods are fast becoming the most popular way to feed cats and dogs in the UK amongst owners who want the best for their pets. Angell Pets excellent range of APL pet foods has now been extended to include more grain free varieties of premium dog and cat food at great value prices.
Dogs are carnivores but most dog food on the market still contains at least some grain. The cheaper the food, generally the more grain it contains, to the point that some foods contain much more grain than meat. Whilst this would be good news for a human it is bad news for a dog. The grain is only there in most cases to provide a cheap filler to keep the price of the food down, not to benefit the dog. With some of the really bad foods, there is so little meat protein present that the grain (in this case wheat, the least desirable grain to use) is actually providing the bulk of the quoted protein content of the food (wheat gluten is a vegetable protein). Grain free dog and cat food on the other hand naturally contains more meat as virtually all the quoted protein content has to come from this source.
We also now do a grain free range of dog and high meat content cat treats to compliment the grain free food.
APL GRAIN FREE FOOD IS NOW AVAIALBLE IN STORE OR ON LINE IN 2KG AND 12 KG BAGS and 2kg bags of grain free cat food. FOR MORE INFORMATION CALL THE SHOP, DROP US A LINE OR POP IN A VISIT US AT ANGELL PETS.