Angell Pets April Offers

Now we are back in a permanent base we have relaunched our wholesaler’s monthly offers scheme. We are cheaper than Pets at Home and Jolleys for most things anyway but these offers beat on line suppliers too. If you add on the savings you get with our customer loyalty scheme (effectively an additional 2.5% off everything you have bought) it make our prices even more attractive. With FREE car parking and friendly, knowledgable service, why go anywhere else? Don’t forget, if we don’t have what you normally buy in stock we can probably get it. We are a small, independant business and that means we can be extremely flexible with what we stock.

As a bonus for April, we have launched these offers early and they are avaiable in store and on line from today.


Iams adult

Iams Dog Adult Small/Medium Breed Chicken 12kg ONLY £25.99 RRP £30.99

Felix sensations

Felix Sensations Jellies Fish Selection 12x100g ONLY £3.75 RRP £5.19

Felix sensations jellies

Felix Sensations Jellies Meat Selection 12x100g ONLY £3.75 RRP £5.19

excel rabbit

Burgess Excel Natures Blend Rabbit Nugget 1.5kg ONLY £4.99 RRP £6.41

purina dentalife

Dentalife Small Sticks 21 Pack ONLY £2.25 RRP £3.75

Dentalife Medium Sticks 15 Pack ONLY £2.25 RRP £3.75

Dentalife Large Sticks 12 Pack ONLY £2.25 RRP £3.75

cesar mini joys

Cesar Mini Joys Dog Treats Cheese & Chicken ONLY £1.00 RRP £1.65

vitakraft kracker

Vitakraft Rabbit Sticks Wild Berry ONLY £1.99 RRP £2.73

Vitakraft Guinea Pig Sticks Fruit ONLY £1.99 RRP £2.73

Vitakraft Hamster Sticks Fruit ONLY £1.99 RRP £2.73

selective rabbit

Selective Rabbit Food 3kg ONLY £5.29 RRP £7.99

selective guinea pig

Selective Guinea Pig 3kg ONLY £5.99 RRP £8.99

sheba creamy snacks

Sheba Creamy Snacks Cat Treats Chicken ONLY £1.49 RRP £1.99

Sheba Creamy Snacks Cat Treats Salmon ONLY £1.49 RRP £1.99

Sheba Creamy Snacks Cat Treats Beef ONLY £1.49 RRP £1.99

kong liver paste

Kong Easy Treat Liver Paste ONLY £4.49 RRP £7.25

pigs ear strips

Pig Ear Strips 500g ONLY £4.99 RRP £6.55

johnsons fishys

Johnsons Fishys Dog Biscuits 150g ONLY £1.99 RRP £2.99

johnsons fishys

Johnsons Fishys Fish Chunks 150g ONLY £1.99 RRP £2.99

natures feast

Natures Feast Hedgehog Food 675g ONLY £1.99 RRP £2.99

halti training lead

Halti Training Lead Small ONLY £5.99 RRP £8.99

Halti Training Lead Large ONLY £7.49 RRP £10.99

These are just the wholeasler’s monthly offers. We have many other discount schemes of our own in store and on line running at the same time, such as our current Ezy Dog offer.

The Angell Pets Team

Angell Pets Easter 2018 Opening Times

Our opening times over the easter holidays are as follows:-

Tuesday 27th March: 10am – 5:30pm

Wednesday 28th March: 10am – 5:30pm

Thursday 29th March: 10am – 5:30pm

Friday 30th March: Bank Holiday Closed

Saturday 31st March: 10am – 5:30pm

Sunday 1st April: Closed

Monday 2nd April: Bank Holiday Closed

Tuesday 3rd April: 10am – 5:30pm back to normal opening hours.

 

The Angell Pets Team

Current retail trends benefit local shops

Recently there have been some high profile closures of some large retail names and reports of yet others getting into serious difficulties. There are lots of reasons companies get into problems and I am sure that for some of these undertakings there may have been management issues but the main cause is being put down to a failure to respond to, or at least being slow to respond to, changes in their customers’ shopping habits.

There are two main reasons usually given. One is the percieved switch to on line shopping. This could obviously effect us. However with on line shopping, the customer is normally just buying a product they have seen elsewhere and that does not require any forethought. With us it is a little different. We sell some quite specialist products that need an expert to explain the choices available to the customer and in the case of animals we do not sell these on line at all, as we do not believe anyone should buy an animal they have not seen before. Also we are not comfortable couriering animals to people we have never met as we feel we have a responsibility to the animal. Obviously not everything we sell needs this level of support and so we do have an on line web store as well, for the convenience of our more distant customers and so people can see what we stock.

The other reason given is a bit of a more recent change but is having a huge effect on everyone from superstores and supermarkets to any chain with a mainly out of town presence. Customers are shifting to smaller, more local shopping trips instead of large weekly or monthly expeditions to the out of town complexes. Shops like Toys R Us, Maplin, Countrywide have all now gone or are in serious trouble as well as a lot of restaurant chains that tend to inhabit these out of town retail parks.

This change is also effecting our section of the industry. In the past the trend has been away from local pet shops to larger chains on retail parks. This is changing. Customers are starting to recognise the convenience of a local store and the better levels of service and advice they can get. In our case we are actually more competitive on price as well. For customers it is starting to become a bit of a no brainer. Why travel a few miles to a faceless chainstore, staffed in the main by retail assistants with nothing more than a basic level of knowledge of the pets they are selling and the products they need and then to pay more for the privilege as well!

gloucester pet shop

 

So it was nice timing for us to have moved away from the Quays area, with its over priced shops and poor parking, to a local precinct with ample free parking, close to our main customer base but with good links to further afield. Of course you could always drive all the way out to a pet supermarket if you want but why pay more?

gloucester pet shop

 

The Angell Pets Team

Ezy Dog Collars, Leads And Harnesses Half Price

We have stocked Ezy Dog products for some time, however as part of our restocking of the new shop we have to make a bit of space. With this in mind we are offering all our remaining stock of Ezy Dog collars, leads and harnesses at half price.

This offer is open to in store and web customers. It is only for existing stock so do get in quick before the items go.

Ezy Dog chest plate harness

Ezy Dog Chest Plate Harness

Pets At Home Price £26.00

Ezy Dog Cujo Lead

Ezy Dog Cujo Lead Blue

 

Ezy Dog Cujo Lead Pink

Ezy Dog Neoprene Classic Collar

Ezy Dog Neoprene Classic Collar Black XS

Ezy Dog Neoprene Classic Collar Candy Stripe XS

Ezy Dog Neoprene Classic Collar  Black S

Pets at Home price £15.00

Ezy Dog Neoprene Classic Collar Candy Stripe S

Ezy Dog Neoprene Classic Collar Blue S

Ezy Dog Neoprene Classic Collar Blaze Orange S

Ezy Dog Neoprene Classic Collar Black M

Pets at Home price £16.00

Ezy Dog Neoprene Classic Collar Blue M

Ezy Dog Neoprene Classic Collar Black XL

Pets at Home price £18.00

Ezy Dog Neoprene Classic Collar Blue XL

Ezy Dog Neoprene Classic Collar Blaze Orange XL

So grab your bargain Ezy Dog product whilst stocks last.

The Angell Pets Team

Current livestock list growing

Following on from our move to Hucclecote we are now growing our list of livestock in store and available to order. Every now and then I post the current list. I don’t do it too often as it changes almost daily but a quick post of what we currently have is often welcomed by our customers.

We do not have birds or fish at present. We can’t stock birds until we have finished painting because of the fumes and the area where the fish are going has only just been re-plastered ready for the tanks to go in. Obviously the tanks have to be matured before we can put fish in them.

Please note this list is only what we have in store and does not include the much larger range available to order.

So here is the current list as it stands today, it will be changing tomorrow.

Mammals

gerbil

Reptiles and Amphibians

Cave gecko

Spiders

tarantula

Other invertebrates

mantis

The Angell Pets Team

 

 

Temporary Suspension of Free Local Delivery Service

Unfortunately, due to ill health we are having to temporarily suspend our popular free local delivery service with immediate effect.

Whist carrying out remedial works to our old property, prior to leaving I developed a few symptoms in my legs that have progressively worsened over the last few months during the move. After being persuaded by the family to get it checked out I have been informed that I have some rather serious damage to my spine that is going to require surgery. So, for the time being I have been forbidden to lift or carry anything and will not be able to for a few months after the required surgery.

I appreciate that the service is relied on by many customers but the injury is such that it could suddenly become life changing. I hope everyone understands that I cannot take that chance and need to have the surgery ASAP to prevent that happening. In fact the doctor originally told me I had to go in that night when she saw the results of the scan, so it’s quite bad.

We do have one or two disabled customers that cannot make it into the shop and we have taken steps to ensure these few customers can still receive their deliveries but as this is in Billie’s little Ka we can only do this for a select few who really can’t get to us.

We have a few deliveries already booked for this week and these will still be done by Billie but that will be it for a few months at least.

Sorry for the inconvenience but we now have a large car park and are much more accessible for most customers to collect in store. I have also changed the website this morning from the free local delivery option to collect in store, so customers that like to place their orders on line still can.

The Angell Pets Team

New Gloucester Pet Shop Opens

I haven’t really posted much recently about our Gloucester pet shop. This has been due to the huge amount of work we have had to do involved with moving premises. I often get asked why we are moving and in fact still get asked why we moved from our original pet shop in Abbeymead. Well, it’s certainly not a decision we have ever taken lightly. The amount of work involved is tremendous and it is extremely expensive so we have only done it when forced to.

The original location for our Gloucester Pet Shop In Abbeymead was ideal for us and our customers. Right in the middle of a large housing development, withing walking distance of home, with a large free car park, close to other local amenities. The rent was way above market rate however and we were subletting from the people who were responsible for that. We have now had two subsequent properties, both of which are larger but are less rent and rates than Abbeymead. In the end we were forced to move from there, not through our own choice but because the lease expired and our landlord would not renew it as they wanted the premises for themselves.gloucester pet shop

The next location of our Gloucester pet shop was in Southgate Street. When we first moved our takings dipped significantly. This was not a surprise, it’s like starting a new business. Over the next six months we grew the business back to a level only just below that in Abbeymead. However we then had the rug pulled from under us by Gloucester City Council. At the behest of the Quays development they closed the nearest car park. I objected at the time but was told “we’ve carried out research and it shows that closing the car park will have a negligible effect on local businesses”. I don’t think anyone’s  definition of negligible would include wiping 50% off our takings, virtually overnight. You can’t believe how frustrating it was to hear “the parking’s rubbish round here”  every day! We had to move in order to survive. Unfortunately, as we were tied into the lease for three years we still had another 2 years to wait out with very little income. Our staff level went from a peak of 6 down to 2. On top of that the daily threat of violence toward staff from the idiots that frequent that area becomes a bit much, especially when your not getting paid to put up with it!

gloucester pet shop

Anyway that is all behind us now and yesterday we opened a new Gloucester pet shop in Hucclecote. Well, we opened phase one. There is a lot of work to do on this property due to the condition it was left in by the previous tenant so we are having to do it in stages. Phase one is the left half of the shop and we have restocked with the wide range of quality food and accessories we are known for. Billie is currently working on phase two, which is our boarding and quarantine facility. Once that is completed in the next week we can move onto phase 3 which is where we will be stocking the animals and opening the shop out to fit in more floor space.

gloucester pet shop

So come visit us in our new Gloucester pet shop at 2-3 Glenville Parade, Hucclecote, Gloucester GL3 3ES. The shop space is larger again and we have ample FREE parking. It’s perfectly located for Hucclecote (obviously), Abbeydale and Abbeymead, Brockworth, Matson etc. and is close to and easilly from accessible from, Churchdown, Longlevens, Tuffley, actually anywhere is Gloucester and Cheltenham.

Gloucester pet shop

 

The Angell Pets Team

Christmas opening hours

It’s a bit of an odd one this year for Angell Pets as of course the new shop is not open until we have completed the refurbbishment work. This won’t be until the new year now but we are still trading over the telephone and online. Our trading times and deliveries for the Christmase period are below.

Wednesday 20/12/17 10:00 – 17:00 Normal delivery schedule

Thursday 21/12/17 10:00 – 17:00 Normal delivery schedule

Friday 23/12/17 10:00 -17:00 Delivery to all local areas

Saturday 24/1217 10:00 – 17:00 Order for collection from shop only, no deliveries (for those last minute “Oh, I forgot the dog food!” moments…)

Sunday 24/12//17 CLOSED

Monday 25/12/17 CLOSED (no dleveries)

Tuesday 26/12/17 CLOSED (no deliveries)

Wednesday 27/12/17 10:00 – 17:00 Normal delivery schedule

Thursday 28/12/17 10:00 – 17:00 Normal delivery schedule

Friday 29/12/17 10:00 – 17:00 Normal delivery schedule

Saturday 30/12/17 10:00 – 17:00 Order for collection from shop

Sunday 31/12/17 CLOSED

Monday 01/12/18 CLOSED

Tyesdaty 02/12/18 Back to normal opening times and delivery schedule

A merry Christmas and a happy new year to all our customers and see you all in the new shop in the new year.

 

The Angell Pets Team

Transition arrangements and New Delivery Shedule

From around the 1st of October we will start moving our current stock into storage allowing us time and the space to get our current property up to the landlords standards. We are still going to continue our FREE local delivery service throughout this transition period but you won’t be able to come into the shop. Orders will need to be placed via the telephone (Our number is staying the same 01452 501882) or via our website www.angellpets.co.uk. Please bare in mind that some of our suppliers cannot deliver to our home address, as they use large lorries, therefore we are going to have to collect from the wholesaler ourselves. Although we will try our best, this may mean that orders cannot be delivered the same day so please try to place your order a couple of days ahead so you don’t get caught out, orders will need to be placed before 5pm for same day delivery (if the products are available and it fits the delivery schedule).

As of 01/11/17 we will be introducing a new delivery schedule (the £5 minimum order still applies). We have to be out of our current premises at the end of October and the current schedule will not work well with the new location in Hucclecote. However we will have a car park so orders can easily be collected in-store.

Mondays Abbeymead/Abbeydale, Hucclecote, Brockworth/Witcombe, Upton, Matson, Robinswood, Coney Hill, Saintbridge, Barnwood, Armscroft

Churchdown/Innsworth, Longlevens/Longford, Cheltenham/Shurdington,

Tuesdays– Abbeymead/Abbeydale, Hucclecote, Brockworth/Witcombe, Upton, Matson, Robinswood, Coney Hill, Saintbridge, Barnwood, Armscroft

Tuffley, Linden, Podsmead, Gloucester Centre, Tredworth, Barton Street, Quedgley, Kingsway, Hempsted, Painswick, Hardwick.

Wednesdays – Abbeymead/Abbeydale, Hucclecote, Brockworth/Witcombe, Upton, Matson, Robinswood, Coney Hill, Saintbridge, Barnwood, Armscroft

Churchdown/Innsworth, Longlevens/Longford, Cheltenham/Shurdington,

ThursdaysAbbeymead/Abbeydale, Hucclecote, Brockworth/Witcombe, Upton, Matson, Robinswood, Coney Hill, Saintbridge, Barnwood, Armscroft

Tuffley, Linden, Podsmead, Gloucester Centre, Tredworth, Barton Street, Quedgley, Kingsway, Hempsted, Painswick, Hardwick

Friday –  Abbeymead/Abbeydale, Hucclecote, Brockworth/Witcombe, Upton, Matson, Robinswood, Coney Hill, Saintbridge, Barnwood, Armscroft,

Longlevens/Longford.

I will post with all the details of the new premises once I have signed the lease and changed all the addresses on Google, Facebook, our websites, our own brand labels etc.

The Angell Pets Team.

Change To Opening Hours

As of the 3rd of September 2017 we will be no longer opening on Sundays. This is not a decision we have taken lightly but my family have been telling me for years to take time off or at least close for a day a week. In September Albert is off to Uni. and he is the member of staff who works with me on weekends so this seems like an opportune time to make the change.

I have worked 7 days a week for the last, nearly 8 years; not having a holiday and only closing around Christmas time for a few days. The work load of the move and also delivering in the evenings is now taking its toll and I cannot keep going 7 days a week.

We recently chose to open late on Mondays at 1pm as this is the quietest time of the week for us. This is still the case. However Sundays are fairly quiet too so this seems like the best day to close as we don’t have to do any deliveries in the evening. While we are still in our current location by the quays the late opening Mondays will still be in place but this may change in the new shop.

The current shop has to be decorated before we leave. Although we have nearly finished down stairs there is still a huge amount to do upstairs. We are going to need more time to get this completed as really we need two members of staff downstairs at all times. Closing on a Sunday also means that we can come up and get on with the decorating and not have to worry about who is coming in the shop.

I hope everyone understands the need for this change and that it does not inconvenience any of our customers too much.

 

The Angell Pets Team