Change to Angell Pets Opening Times

Since our move to Southgate Street it has become apparent that our customers’ shopping habits are a little different here. Whilst before we had lots of customers at opening and closing times, here we rarely get any customers first thing or many after 5pm. At that same time, different aspects of our business have grown rapidly. For instance, we have a lot more local deliveries than ever before, more web site orders to process and our boarding facility is always fully booked at peak times and even “out of season” we are rarely without at least few visitors.

pet shop gloucester

With all this in mind we are changing the opening hours of our Gloucester pet shop to accommodate these changes in customer habits and better utilise our time. So rather than sit around last thing in the afternoon waiting for closing time to come, we will be closing 1/2 hour earlier so we can get started on the local deliveries in time to complete the round before every one thinks we have forgotten them!

pet shop Gloucester

Also we will be opening an hour later each day so that we can use the time to process over night web orders, dispatch those orders, attend to boarders, carry out marketing operations and do all the boring admin stuff we get too busy in the day to do.

 

There should be little effect on our existing customers as hardly anyone uses us during those times anyway and we can improve the level of service to our home delivery customers and increase capacity for this growing area of our business. The new opening times are as follows:-

Monday 10am – 5.30pm

Tuesday 10am – 5.30pm

Wednesday 10am – 5.30pm

Thursday 10am – 5.30pm

Friday 10am – 5.30pm

Saturday 10am – 5.30pm

Sunday 10am – 4pm

Bank holidays 10am – 4pm

Nothing else is changing. We are still open 7 days a week. We are still open every day of the year except Christmas day, Boxing day and New Years day. We are still doing FREE local delivery to Gloucester, Cheltenham and Painswick, We are still boarding small animals, reptiles and birds, we still offer the same huge range of  quality products. However, since it is me that is doing most of this myself (obviously with the help of the family staff) I have to make the absolute best use of my time possible and delivering service to our customers is more useful than me sitting in the shop, looking out down Southgate Street – as “entertaining” as that can be sometimes!

My apologies if this small change causes any inconvenience (I can’t see it will) but hopefully the extra time will improve service to existing customers and increase capacity further to cater for new ones.

The Angell Pets Team

3 thoughts on “Change to Angell Pets Opening Times

  1. Hi!
    Can we just thank you for all your advice! You have taught us how to be good parents to our beardy and since all of your great advice, he has come on leaps and bounds! We even had to get a bigger viv 🙂 we will not go any where else now! We very highly recommended you and your shop!
    Thanks again
    Scott and Jodie smith (no 33!)

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