Our Angell Pets FREE local livefood deliveries in Gloucester, Cheltenham and Painswick are very popular. During the warmer months we are happy to leave the deliveries in a secure location, by prior arrangement, if the customer is out.
However as the nights draw in and during the colder months this is not possible as the insects would likely die before being brought in by the customer. So with this in mind and wishing all our orders to remain in tip top condition, could all customers ordering livefood for FREE local delivery please ensure they request delivery for an evening they know they will be in to receive it.
From now until the mid spring we cannot leave any livefood deliveries in outside locations (recycling bins, outside storage cupboards etc.) if a customer is out. We will still attempt to redeliver the order during the next delivery slot for that area, as per our delivery policy but we cannot just leave the orders outside to spoil.
Obviously this only affects livefood (and already is the case for frozen food orders). Packaged pet foods and non perishable goods can still be left in a secure location by prior arrangement.
Thank you for your understanding.
The Angell Pets Team