Customers have been complaining and the media have been reporting, some shops are putting up prices as demand for popular items goes up. Happy to say that we have not put up a single price during the crisis and this month we have our regular wholesalers offers available so actually some prices are going down.
The easiest way to take advantage of these offers is to call us on 01452 501882 and pay by card over the telephone for collection in store or FREE local delivery. Customers not living in the local area can order online for normal courier delivery (charges will apply).
Stay at home and stay safe – The Angell Pets Team.
As the lockdown continues and the government continues to encourage everyone to stay at home as much as possible we have decided to do our bit to help. As of today we are re-introducing our FREE local delivery service for ALL customers.
We used to offer this service from our last premises but had to withdraw it following a spinal injury and subsequent serious illness that left me unable to lift anything (or even to stand at one point) and impeded my mobility. In order to enable us to bring the service back Billie will have to do the deliveries and that means we have to close the shop early each day to do it.
From today we have introduced new reduced opening hours to enable us to carry out deliveries (and supplier collections) in the afternoons. The new hours are as follows:-
Monday 13:00 – 1600
Tuesday 10:00 – 14:00
Wednesday 10:00 – 14:00
Thursday 10:00 – 14:00
Friday 10:00 – 14:00
Saturday 10:00 – 14:00
FREE local delivery will be available for ALL orders over £5 to the following postcodes:- GL1, GL2, GL3, GL4 GL50, GL51 (that’s Cheltenham and Gloucester). Please telephone your order to 01452 501882 before 14:00. If it is a stock item we will deliver that day or the next. If it is not something we usually stock (or is currently out of stock) we will deliver it when the order arrives at the shop. We will still be OPEN everyday to receive deliveries and for those customers who still wish to visit the shop. Please note that all orders for the FREE delivery must be placed by telephone and paid for by card at the time of ordering. We cannot do cash on delivery at this time.
If you give us your contact number we can call you just before we arrive then knock and leave the item on our doorstep for you to come out and retrieve it before we leave. Alternatively we can leave it in a previously agreed secure area at the customers risk. Everyone should be home (that’s kind of the point of doing this) so we will only attempt one delivery. If we cannot get a response we will return the item to the shop for collection by the customer. Of course click and collect is still available on our website and by telephone. This system has been working well up to this point.
We are already doing FREE delivery to the vulnerable members of our community and we have reduced the minimum order value for this service to £5 to make it even easier for them to shop. The shop early closing is just to carryout the large volume of deliveries we are getting and expect to see increase. We are very busy and cannot cope with the deliveries with the shop still open and needing staffing. Please note this delivery service is for essential items so we will not be delivering animals. We insist that customers come to the shop to view animals before purchasing anyway and have suspended most animal sales during the current crisis.
So for FREE local delivery call 01452 501882before 14:00. If you call after 14:00 we will be out delivering so will have to call you back when we are in the shop, which won’t be until the next working day.
Paws On Patrol is a community project administered by Safer Gloucester that has been running successfully in Gloucester since 2012. It is a project aimed at reducing the opportunities for crime and anti-social behaviour to occur, reducing the fear of crime especially in the vulnerable and building a community spirit where dog walkers can contribute towards the protection of their neighbourhood.
You can register for the Paws On PatrolScheme form their website. Each year they hold an event in Gloucester park to promote the scheme and bring the dog walking community together. It’s a great day out for the family, free to attend and this year we have a stand at the event where we will be giving away a couple of hundred goody bags FREE on afirst come first served basis.
Paws On Patrol 2015 is being held in Gloucester park on the 16th May 2015 between 12pm and 5pm. There will be a large number of attractions including displays from the police dogs (attack and passive searching), agility displays and this year they have the Quack Pack – collies herding ducks as well as a free to enter fun dog show.
Pop down and see us at Paws On Patrol 2015 and pick up a goody bag. We will probalby have a few bits of doggy stuff for sales as well but not too much as it’s only a few hundred yards from the shop!
The Angell Pets Team (sponsors of Paws On Patrol 2015)
Royal Canin are offering FREE 400g bags of cat food. To get a FREE bag of Royal Canin cat food visit their website and register.
Royal Canin will then ask you to enter the details of your local stockist. Enter our details (Angell Pets, 4 Mead Road, Abbeymead, Gloucester. GL4 5GL). Royal Canin will then send you a voucher in the post. This voucher can be redeemed in our shop against a FREE bag of Royal Canin cat food. We have purchased extra stock to ensure everyone can get a FREE bag.
These vouchers are only redeemable at the shop. If you are a website customer and wish to take advantage you still can. You will need to give us a call, pay a small delivery charge and we will send you your bag on receipt of your voucher by post. Please note we can only accept vouchers with our shop details on.
So if you want to give Royal Canin cat food a try at no cost to yourself, get registered and bring in your voucher. This is a FREE offer so we do not expect stocks to last forever. You will need to get in quick to ensure you can get the bag you want from the Royal Canin range on offer.