Tag Archives: opening times

Angell Pets Easter Opening Hours

Posted on by
Reply

Easter holidays are upon us again and it’s time to publish our opening hours for Easter weekend. A little different this year due to the recent change to our opening times for Monday mornings.

  • Good Friday 14/04/17- 10am – 4pm (no FREE local deliveries)
  • Saturday 15/04/17 – 10am – 5:30pm (normal hours)
  • Sunday – 16/04/17 10am – 4pm (normal hours)
  • Bank holiday Monday 17/04/17- CLOSED (available between 10am and 11am for drop off and collection of boarding animals – call 01452 501882 for access).
  • Tuesday 18/04/17 – Back to normal hours and Free local delivery schedule.

Please get you orders for FREE local delivery in now to avoid disappointment. With the loss of two delivery days we are going to get very busy for the other evenings in those weeks either side of the holiday weekend.

 

The Angell Pets Team

Morning off please

Posted on by
2

Angell Pets Gloucester pet shop has been in business since 2009. In that time there have been several changes made, all to suit our customers, staff, business growth and in one case our landlord. For the first time we are going to make a small change just to suit me, although it will be at a time that will have no impact on our customers.

For the past two years, since George left to work in New Zealand and around the world I have been covering the weekends he used to work. This means I have been working seven days a week and five evenings a week without any time off at all (I can’t count Christmas day and boxing day as I still come to the shop to feed and check on the animals). To make matters worse, despite what I try to tell myself, the number that is given as my age is only going up. What I am trying to say, without admitting it is that I am getting older!

Recent events at the shop, such as the all day power failure that resulted in me having to be here until after midnight, planned outages meaning I have had to come in early have just highlighted the fact that there is no more of me to go round. Add to that the other duties on me to maintain the business – distributing leaflets in the morning before the shop opens, delivering customer orders in the evening and I have no time left to do anything at  home or just to have a rest now and then.

So I have decided to make a small change to the opening times to allow myself some time to spend at home maintaining that and to do anything else that needs to be done whilst other businesses are open (such as visit the dentist). I have chosen a time that should not effect any of our customers in the slightest. It is the quietest time in the shop of the whole week, a time we normally use to clean out the mammals (which we can easily do later) and one where we do not receive deliveries from our suppliers.

With immediate effect we will be closing on Monday mornings and not opening until 1pm. This way we can still take orders for delivery on Monday evening as usual. This just allows me some time to myself to do everything that needs to be done outside of work.

Angell Pets opening times

Apologies in advance if this causes any inconvenience but we have looked at customer activity in a lot of detail and I don’t think it will effect anyone but me.

 

Richard Angell

 

 

Change to Angell Pets Opening Times

Posted on by
3

Since our move to Southgate Street it has become apparent that our customers’ shopping habits are a little different here. Whilst before we had lots of customers at opening and closing times, here we rarely get any customers first thing or many after 5pm. At that same time, different aspects of our business have grown rapidly. For instance, we have a lot more local deliveries than ever before, more web site orders to process and our boarding facility is always fully booked at peak times and even “out of season” we are rarely without at least few visitors.

pet shop gloucester

With all this in mind we are changing the opening hours of our Gloucester pet shop to accommodate these changes in customer habits and better utilise our time. So rather than sit around last thing in the afternoon waiting for closing time to come, we will be closing 1/2 hour earlier so we can get started on the local deliveries in time to complete the round before every one thinks we have forgotten them!

pet shop Gloucester

Also we will be opening an hour later each day so that we can use the time to process over night web orders, dispatch those orders, attend to boarders, carry out marketing operations and do all the boring admin stuff we get too busy in the day to do.

 

There should be little effect on our existing customers as hardly anyone uses us during those times anyway and we can improve the level of service to our home delivery customers and increase capacity for this growing area of our business. The new opening times are as follows:-

Monday 10am – 5.30pm

Tuesday 10am – 5.30pm

Wednesday 10am – 5.30pm

Thursday 10am – 5.30pm

Friday 10am – 5.30pm

Saturday 10am – 5.30pm

Sunday 10am – 4pm

Bank holidays 10am – 4pm

Nothing else is changing. We are still open 7 days a week. We are still open every day of the year except Christmas day, Boxing day and New Years day. We are still doing FREE local delivery to Gloucester, Cheltenham and Painswick, We are still boarding small animals, reptiles and birds, we still offer the same huge range of  quality products. However, since it is me that is doing most of this myself (obviously with the help of the family staff) I have to make the absolute best use of my time possible and delivering service to our customers is more useful than me sitting in the shop, looking out down Southgate Street – as “entertaining” as that can be sometimes!

My apologies if this small change causes any inconvenience (I can’t see it will) but hopefully the extra time will improve service to existing customers and increase capacity further to cater for new ones.

The Angell Pets Team

Angell Pets Christmas 2015 Opening Times

Posted on by
Reply

Here we are again, the festive season. Firstly a Merry Christmas to all our loyal customers and to those we have yet to meet. Each year we publish our opening times over the Christmas period as  Christmas day, Boxing day and New Years day are the only days in the year when we are closed.

So here are our opening times for this year. Any orders for free local or mainland UK delivery made whilst we are closed will be delivered in the next available delivery slot (also listed).

Can I take this opportunity to ask that if you have any orders to make please do it as early as possible. Although we are open, most of our suppliers are not and although we do order extra stock to see us through we only have so much storage space and can run out before we have had the chance to restock during this busy period.

Christmas Eve – OPEN as usual from 9am – 6pm (FREE local deliveries as per schedule)

Christmas Day – CLOSED (No FREE deliveries)

Boxing Day  – CLOSED 

Sunday 27th – OPEN 10am – 4pm

Monday 28th – OPEN 9am – 5pm (FREE local deliveries as per schedule)

Tuesday 29th – OPEN 9am – 6pm (FREE local deliveries as per schedule)

Wednesday 30th – OPEN 9am – 6pm (FREE local deliveries as per schedule)

Thursday 31st – OPEN 9am – 6pm (FREE local deliveries as per schedule)

New Years Day – CLOSED (No FREE deliveries)

Saturday 2nd Jan – OPEN as usual – business opening times and deliveries all back to normal.

So if we don see you before, have a Merry Christmas and a happy and prosperous New Year.

The Angell Pets Team (Richard, Billie, Henry and Albert and also Kim and the absentee temporary? Kiwi, George).

Pet shop Gloucester Christmas Opening

Posted on by
Reply

The Christmas and new year opening hours of our pet shop Gloucester are as follows this year:-

  • Up to Monday 24th December normal hours (Mon – Sat 9am – 6pm, Sunday 10am to 4pm)
  • Christmas day CLOSED
  • Boxing day CLOSED (although I will be in for an hour or so at around 11 am to feed the animals if you get stuck)
  • 27th to 31st December normal hours
  • Tuesday 1st January CLOSED
  • Wednesday 2nd January onward normal hours

So our pet shop Gloucester is only fully closed for two days over the entire holiday period.

Pet shop Gloucester

As usual we are delivering (FREE locally) right up to Christmas eve night for those of you who wish to buy a present and leave it until last minute for delivery to keep it a surprise. If you wish to take advantage of this service do book early as I am not Santa on his sleigh and so can only do a limited number of deliveries in one night!

 

The Angell Pets Team