Gloucester Pet Shop 10 Years Old

Way back in 2009 I was coming to the end of my martial arts teaching career due a combination of injury and wear and tear. I was looking for something I could do as a career that did not involve working for someone else. I had had enough of that with previous employers and had been spoilt by being self employed as an electrician (which I hated) and a martial arts instructor (which I loved). It was whilst out delivering leaflets for my martial arts academy in Tewkesbury that I noticed that just about every every house (near enough) had some sign of animals. This one had a barking dog, that one had a cat flap, this one had a load of bird feeders, that one had a rabbit hutch. One even had a sign saying “beware of the snakes”! I have kept a huge range of animals throughout my life, have an honours degree in biology and have lectured on various courses on relevant subjects so even I was able to put two and two together and the idea of Angell Pets took form. I had no funding, no knowledge of how to start such as business or where to locate it but you don’t become a martial arts instructor unless you are quite driven. Within a few weeks I had resolved all the problems I could think of and formed a company and our Gloucester pet shop was born.

gloucester pet shop
We’ve had venus 10 years this year too.

I borrowed a lot of money against an old endowment policy I’d had for years, and incorporated the company on 23/06/09. We then found a suitable property close to home in Abbeymead, purchased all the shelving, tills and everything else you need for a shop, sourced suppliers, enrolled on the courses needed to obtain a licence, commissioned a website and jumped right in. The whole process, from forming the company to opening the doors of our first Gloucester pet shop took just under 6 months and we finally opened on 17th of December 2009.

gloucester pet shop

We stayed in our first shop in Mead Road for the next five years. Over that time we introduced new services such as free home delivery, a webstore, a new information website, a webstore and offers email list and our Facebook page. Despite being launched during a double dip recession, the business thrived and grew every month. Unfortunately, when the lease came up for renewal the landlord wanted the property back for themselves and we had to look for a new location quite quickly. We thought we had found a good new spot at the quays and managed to move the entire business across in only two days! (although there was a couple of months of late nights preparing the new premises and decorating the old).

Unfortunately we did not take into account the stupidity of Gloucester City Council who, at the behest of the Quays development and against the wishes of smaller local businesses, decided to close the local carpark and promptly killed our business overnight. This happened 6 months after we moved in and cut our takings in half. We were tied into a lease for a minimum of 3 years so spent the next 2 1/2 years just scraping by. If it hadn’t been for the launch of our boarding service we would have gone under. Thanks Gloucester City Council.

As soon as we were able to get out of our lease (not cheaply, it cost thousands) we did and found our current property in Hucclecote. The move was not so easy this time. Both properties needed a lot of very expensive works. The Hucclecote site was an old Barclays branch and their contractors wrecked the inside of the building taking out their kit, plus maintenance of the building had not been kept up. They also left behind the vault door which alone cost a few thousand to remove. Worse was the work we had to do on the old property. In order to implement the break clause in our lease we had to carry out a lot of remedial work. Every piece of wood had to be glossed, every wall emulsioned, every piece of flooring replaced (3000 sq ft), shutters that had not been touched in the the 20 years before we got there serviced, the roof cleared of years of debris and repaired where it had been damaged from people going up there without permission (now you know why I was annoyed when the rugby painting on the cafe next door was put up without any consultation with us – it cost me £450 in repairs). Unfortunately most of this work was a complete waste of time and money. We knew, even as we were carrying out the works that the new tenants were going to rip most of it out and sure enough, one week after moving I looked in to see half the new flooring pulled up and stacked ready to go to the tip.

Gloucester pet shop

It was whilst carrying out the remedial works (fitting the carpet tiles that are now buried in the ground at the landfill site) that I injured my spine. This is what was responsible for us having to stop our free local delivery service, I can no longer walk too well and lifting anything is out of the question. I managed to keep it going during the move, when we were operating from a storage unit but had no option but to cease it when, whilst painting a piece of skirting in the new shop I was unable to get up because my legs were too weak. After finally going to the doctors I have been diagnosed with a reasonably serious condition that is not going to improve. I also became quite ill last summer so Billie stepped up and has been running the company since, doing all the work that at one point we had six staff (including myself) doing. George has also been helping out when he can and even Albert stepped in during a break in his studies.

However, despite all the problems with recessions, leases, idiot councillors and illness lining up to hold us back, we have made it to 10 years of our Gloucester pet shop and are still going strong. To mark this anniversary we will be having lots of offers on between now and December in celebration. This will be in additon to, not instead of, our regular monthly deals we already offer. Ever since we opened we have made sure even our usual prices have remained competitive and with all the offers coming up, there will be some real bargains. Like our Facebook page or sign up to our email list to be kept up to date with the latest bargain.

So visit us in our Gloucester pet shop at Glenville Parade in Hucclectoe. Lots of FREE parking and right on the number 10 bus route.

The Angell Pets Team

Angell Pets involvement in overseas conservation

We take animal welfare seriously at Angell Pets We follow the top industry standards with our own animals and give our customers the best available advice and information so they can do the same. We also have contributed to animal conservation and welfare at other establishments and around the world. Our staff have worked on a projects locally with the Gloucester Wildlife Trust, across the UK, such as encouraging the re-introduction of otters to Birmingham and for the last few years at various locations around the world.

angell pets conservation

Africa Nature Reserve

George Angell (familiar in the shop to many of our customers) left the UK to help with work on Assumption and Aldabra for SIF (Seychelles Island Federation). Having worked on Rhino conservation in Africa during university, he was keen to get involved as soon as possible. Initially landing on Mahe – the main island in the Seychelles, George worked for a few months on supporting Black Parrot conservation. This work was a long term project, continuing after George left that was recently declared a success. He moved on from Mahe to the main focus of his work on the Seychelles controlled Atolls of Adabra and Assumption. These islands are so remote, even from the Seychelles islands themselves, that travel there is not possible all year round, so George contributed to the Mahe project whilst waiting for transport to be available.

 

angell pets conservation

Mahe

angell pets conservation

Mahe

Aldabra is a world heritage site and as such is an important and therefore protected environment. Invasive species of birds had made it at least as far as Assumption Island (40 km from the coral atoll of Aldabra) and an E.U. funded project was in place to remove these birds before they got to Aldabra (and to check how many may have already have got there and remove them).

George left to assist with the removal of these birds, helping to protect this important and unique habitat. He also did his own research for his dissertation toward his higher degree on the work he will be involved in.

Aldabra and Assumption are extremely remote islands in the middle of the Indian ocean. Situated  1100km south west from the main Seychelles Islands, Assumption is only 11 square kilometres. The only population are the scientists George is joining who go by boat to study Aldabra and support staff who maintain the landing strip. He was not be able to get there until October as travel is not possible from the Seychelles island of Mahe until then.

Below is an extract from the project brief outlining why the work was important and what it was trying to achieve and George’s part in it.

Under the European Commission’s (EC) Thematic Programme for Environment and Sustainable Management of Natural Resources, including Energy, the Seychelles Islands Foundation (SIF) is implementing a 4-year project entitled “Mainstreaming the management of invasive alien species to preserve the ecological integrity and enhance the resilience of Seychelles World Heritage Sites” (‘the Action’) which started in February 2011. The overall objective of the Action is to develop and implement a strategic programme applying the ecosystem approach to limit the spread and reduce the impact of invasive alien species (IAS) in Seychelles’ World Heritage Sites (WHS). The Action is being coordinated and implemented by SIF, in partnership with the Seychelles Environment Department (ED) and National Parks Authority (SNPA), and with project associates Islands Development Company (IDC) and Island Conservation Society (ICS).

Under the project’s specific objectives, an eradication of avian IAS from Assumption of the Red-Whiskered Bulbul Pycnonotus jocosus and the Madagascar Fody, Foudia madagascariensis is underway. Until recently, Aldabra was thought to be the largest island in the world with no introduced avian species but in 2012 both the Assumption introduced species have been observed in the eastern part of Aldabra. These species have long been considered the most severe threat to Aldabra’s avifauna, making their eradication an immediate conservation priority. SIF is therefore running two parallel bird eradications on these adjacent islands. Due to the unexpected invasion on Aldabra , more staff are being recruited to help ensure the success of these eradications.

Georges specific role in this project was as follows.

1. Eradication of all introduced birds from Assumption and Aldabra

2. Improved understanding of avian IAS ecology on Assumption and Aldabra

3. Continued trial of alternative eradication methods for invasive avian species

4. Elimination of the threat of avian invasive species to Aldabra’s ecosystem and outstanding universal values

5. Recommendations for restoration of avian fauna on Assumption

George’ duties also included catching their own food (to quote the organiser – “hope you like fish and rice”) and there were lots of opportunities to see the local marine life (he had invested in prescription scuba goggles). Fortunately he didn’t get to see some of it too closely (sharks, venomous snails, fish etc.) and got to meet the famous Aldabran Giant Tortoise  very up close and personal. Assumption has an air strip that has to be cleared of tortoises before supply planes can land and so they are not all as friendly as those on Aldabra. George can vouch for that having been chased by “Terry” who’s head came up to Georges hip! He also made a trip across the island to an abandoned unfinished hotel where he had to construct barriers across the door ways to try to keep the robber crabs (giant land crabs) out of the gear – they steal everything!

angell pets conservation

Fishing for dinner on Assumption

This, as you can imagine, was a sort after placement and George had to interview and compete to get the post. We were very pleased to be involved in such a globally important project and wish the team still on the islands every success in their continued efforts to protect our environment.

After completing his term on the SIF projects George returned to the UK to complete his  honours degree gaining a first. During this period he worked in the shop at weekends, providing our customers with the benefit of his growing knowledge base.

On completion of his degree he again looked about for conservation work around the world. There were a number of competing projects looked at, from  the Antarctic to the Galapagos. In the end he opted for New Zealand.

angell pets conservation

New Zealand Office

New Zealand is a group of islands with an endemic population of flora and fauna This means the animals and plants of New Zealand are found there and no where else in the world.

angell pets conservation

Walking The Trails

As these species have evolved in isolation, they are vulnerable to the introduction of invasive competing or predatory species from outside the islands. Since man has reached the islands there has been a decline of endemic species, from the now extinct Moa (a large flightless bird, hunted to extinction by the newly arrived Maori people) to the endangered Kiwis and Kakapo (smaller flightless birds, brought close to extinction by predators introduced by European settlers to control the rats and mice they had already accidently introduced from their ships and initial supplies). George was to become involved in the control and/or eradication of some of these invaders, such as the Australian brush tailed Possum, the European stoat, ferret and weasel to name but a few.

angell pets conservation

Time Off

He spent three years working towards the stated aim of New Zealand to become predator free by 2050 (with a couple of months out to train vultures in Spain to fly with tourist on paragliders!) As a falconer, he also captured, trained and released two Autralasian Swamp Harriers during his stay, being amongst a mere handful of people in the world licensed to do this.

angell pets conservation

Vulture

After three years of this work George has returned to the UK where he is using his expertise to train upcoming animal carers, handlers and perhaps future conservationists at a college in Oxford. At the same time he is working for us back in the shop in Hucclecote on Saturdays where our customers can benefit from his knowledge and experience. We are very happy that Angell Pets staff are so involved in the promotion of animal welfare at such a range of levels, from giving advice on dog food to protecting some of the worlds most endangered species in the most hands on way possible.

angell pets conservation

Working Hard

angell pets conservation

Back Working In The Shop

So there it is. Just a little background on just one of the Angell Pets staff members. Perhaps I’ll do another log at some point on the relevant experience of the rest of us one day.

The Angell Pets Team

George Angell Back At Angell Pets

Unfortunately my spinal condition and associated complications has me currently disabled and unable to work and practically housebound. For the last month or two Billie has been running the business on her own carrying out all the shop duties (ordering, unloading deliveries and stocking shelves, serving customers, answering the phone, feeding, watering and cleaning all the animals, cleaning the shop, opening and closing etc.) as well as all the back office duties (banking, stock control, website management, supplier issues, finance, answering customer emails and social media enquiries etc.).

This month her brother, George, has returned from New Zealand and has agreed to help out by giving up his Saturday and a couple of evenings a week to take off some of the pressure.

Pet shop gloucester

Not only is this good news for us because of the extra pair of hands but we couldn’t have asked for a more qualified, experienced, expert person to step into the breach.

George has a first degree honours in Animal Science from UWE. During this study he won two awards, including top student. He has worked in the UK with a very wide variety of animals both his own and with a professional animal breeder and flown a variety of birds of prey. He has worked on a rhino reserve in South Africa, tracked king cobras in the Thai jungle (where he broke his collar bone – he always pushes things to the limit!), swam with whale sharks (but didn’t check his camera was charged) and worked on black parrot conservation on Mahe in the Seychelles and the Madagascan Fody on Assumption Island in the Indian Ocean during a year off from his degree.

He lived in New Zealand for three years (at one point working on “Mount Doom” from the Lord of The Rings – his “office”) and twice nearly fell off cliffs! He has been working on the conservation of New Zealand’s endemic fauna including Kiwis, Keas, Kakapo, Tuatara etc. and has worked with the Australasian Swamp Harrier, being one of the few people licensed to fly these birds in the world. He even took a few months out to train vultures for a new business venture in Spain. He recently returned to the UK to take up a full time post at an Oxford college to look after and expand their animal collection and to teach students in the handling and husbandry of these animals including reptiles and amphibians, mammals and birds.

So if you wish to buy an animal from people who really do have the qualifications, experience and expertise to give you the best advice on how to set up an animal’s enclosure and look after it for its lifetime, buying and keeping it in tip top condition; you will not find a team that can compete with Angell Pets. Our range of animals and products covers just about any animal suitable to be kept in captivity and extends to wild birds and wild animals and livestock such as chickens and ducks, goats and horses.

We hope you pop in and see us and once I get all this treatment out of the way I will be back too.

The Angell Pets Team

New Gloucester Pet Shop Opens

I haven’t really posted much recently about our Gloucester pet shop. This has been due to the huge amount of work we have had to do involved with moving premises. I often get asked why we are moving and in fact still get asked why we moved from our original pet shop in Abbeymead. Well, it’s certainly not a decision we have ever taken lightly. The amount of work involved is tremendous and it is extremely expensive so we have only done it when forced to.

The original location for our Gloucester Pet Shop In Abbeymead was ideal for us and our customers. Right in the middle of a large housing development, withing walking distance of home, with a large free car park, close to other local amenities. The rent was way above market rate however and we were subletting from the people who were responsible for that. We have now had two subsequent properties, both of which are larger but are less rent and rates than Abbeymead. In the end we were forced to move from there, not through our own choice but because the lease expired and our landlord would not renew it as they wanted the premises for themselves.gloucester pet shop

The next location of our Gloucester pet shop was in Southgate Street. When we first moved our takings dipped significantly. This was not a surprise, it’s like starting a new business. Over the next six months we grew the business back to a level only just below that in Abbeymead. However we then had the rug pulled from under us by Gloucester City Council. At the behest of the Quays development they closed the nearest car park. I objected at the time but was told “we’ve carried out research and it shows that closing the car park will have a negligible effect on local businesses”. I don’t think anyone’s  definition of negligible would include wiping 50% off our takings, virtually overnight. You can’t believe how frustrating it was to hear “the parking’s rubbish round here”  every day! We had to move in order to survive. Unfortunately, as we were tied into the lease for three years we still had another 2 years to wait out with very little income. Our staff level went from a peak of 6 down to 2. On top of that the daily threat of violence toward staff from the idiots that frequent that area becomes a bit much, especially when your not getting paid to put up with it!

gloucester pet shop

Anyway that is all behind us now and yesterday we opened a new Gloucester pet shop in Hucclecote. Well, we opened phase one. There is a lot of work to do on this property due to the condition it was left in by the previous tenant so we are having to do it in stages. Phase one is the left half of the shop and we have restocked with the wide range of quality food and accessories we are known for. Billie is currently working on phase two, which is our boarding and quarantine facility. Once that is completed in the next week we can move onto phase 3 which is where we will be stocking the animals and opening the shop out to fit in more floor space.

gloucester pet shop

So come visit us in our new Gloucester pet shop at 2-3 Glenville Parade, Hucclecote, Gloucester GL3 3ES. The shop space is larger again and we have ample FREE parking. It’s perfectly located for Hucclecote (obviously), Abbeydale and Abbeymead, Brockworth, Matson etc. and is close to and easilly from accessible from, Churchdown, Longlevens, Tuffley, actually anywhere is Gloucester and Cheltenham.

Gloucester pet shop

 

The Angell Pets Team

Reptile Boarding

Our Reptile Boarding facility here at Angell Pets has grown rapidly in popularity since being launched a couple of years ago.

reptile boarding

Most of our customers, lucky enough to go on holiday each year, are returning to book their animals in each time and new people are hearing about our reptile boarding service and using us for the first time. Peak times are now booked up months in advance. For example Easter and August this year were both virtually fully booked two months in advance.

small animal boarding

We have some space this summer left in July and September with a few odd days only in August for reptile boarding. We do have a little space left for birds and small animals but not much.

reptile boarding

Hermann’s tortoise

If you wish to take advantage of our excellent reptile boarding rates and have your animals looked after by top qualified staff please do book now to avoid disappointment.

Contact us on 01452 501882 to reserve space.

The Angell Pets Team

May Offers from Angell Pets Gloucester Pet Shop

Our May offers are now available on line in our webstore or in our Gloucester pet shop

Harringtons Dog Food Lamb & Rice 15kg

harringtons dog food

 

Harringtons Dog Food Turkey & Veg 15kg

Catsan Hygiene Litter 10L ONLY £3.99 RRP £6.26

catsan

Russel Rabbit Tasy Nuggets 2kg ONLY £1.99 RRP £3.99

russel rabbit

Lick N Chew Strips ONLY £1.99 RRP £2.99

Chicken Strips

angell pets

Healthy Heart Strips

Beautiful Coat Strips

Combat Stress Strips

Flexible Joints Strips

Pointer Salmon Burgers 500g ONLY £1.49 RRP £1.99

pet shop gloucester

Pointer Liver Squares 500g ONLY £1.49 RRP £1.89

Mikki Nail Clipper Large ONLY £6.99 RRP £11.99

pet shops in gloucester

Winalot Shapes 2kg ONLY £2.69 RRP £3.49

winalot shapes

Ancol Ergo Univeral Slicker Brush

dog grooming

Small ONLY £2.99 RRP £4.55

Medium ONLY £3.49 RRP £5.70

Large ONLY £4.25 RRP £6.90

FIPROtech Spot On Medium Dog 3 Treatment ONLY £8.99 RRP £12.00

flea treatment

Meowing Heads Purr Nickety 250g ONLY £2.85 RRP £4.19

meowing heads

Omega Tasty Dog Original 15kg ONLY £14.99 RRP £22.99

omega tasty

Omega Tasty Dog Chicken 15kg ONLY £14.99 RRP £22.99

omega tasty

Pedigree Dog Pouches 4 x 100g Sachets ONLY 95p RRP £1.29

pedigree pouches

Chicken & Beef

Chicken & Lamb

Puppy

Senior

Aquarian Goldfish Flake 25g ONLY £2.39 RRP £2.89

aquarian goldfish

Green – Um Lawn Burn Control 100 Tablets ONLY £6.99 RRP £10.99

green um

Visit our on line webstore or in person at Angell Pets in our Gloucester pet shop for more offers.

The Angell Pets Team

Exo Terra Approved Supplier

Exo Terra, along with all the other Hagen brands such as Fluval, Marina, Glo, VivExotic etc. was starting to suffer from poor after sales support from some of the on line sellers of their products. The brand recently took the decision to regain control over who could sell their products to ensure buyers could be confident the seller knew what they were selling, could give advice where needed and provided after sales support and of course, actually held their products in stock.

Angell Pets have been through Hagen’s (Exo Terra parent brand) rigorous approval process and have obtained approved supplier status. This is because we stock the products, have access through a number of routes to replacement stock, have qualified staff that are able to give advice both on the products and the animals associated with them and are able (and willing!) to give after sales support to customers that use our on line web store and our “real” shop in Gloucester.

You can tell if a supplier is approved and therefore able to sell and support Exo Terra products because they will display the logo. If this logo is not displayed, don’t buy from that “supplier” as the products have not come through the official channels.

exo terra

The Exo Terra range is a well known and respected brand within the hobby and is constantly being reviewed, updated and improved. This is why we are proud to be listed as approved Exo Terra (and other Hagen brands) stockists.

Exo Terra

If you wish to buy an Exo Terra product you can go on line to our web store and order that way, call us on 01452 501882 or drop by the shop in Gloucester. If you have any questions regarding Exo Terra products or keeping any animal do feel free to contact us by any of the above means or using the contact form on this site.

exo terra

 

The Exo Terra range is quite large (the full Hagen brands range absolutely huge!) and we do not claim to have every product in stock at all times. Those we do not currently have are only a few days away at most however so if you need an Exo Terra product that you cannot see on our web site just call us and we will order it in for you.

 

Don’t forget, local Exo Terra customers also benefit from Angell Pets’ FREE LOCAL DELIVERY service on all purchases.

The Angell Pets Team

 

Angell Pets January Discounts

Angell Pets has some exclusive offers avaiable this month in addition to those already posted. A lot of these offers are whilst stocks last so please make sure you grab a bargain quickly to avoid disappointment.

Angell Pets Qute Hamster Cage

Qute Hamster Cage with storage in beech – normal price £139.99 – now only £83.99 (only one in stock).

Angell Pets Komodo Ecology Vivarium

Komodo Ecology vivarium in beech – large only – normal price £159.99 – now only £109.99 (only one in stock)

Angell Pets Cat It Fresh and Clear Fountain with Bowl

Cat It Fresh N Clear Cat Fountain and Feeding Bowl – 20% off (only one in stock)

Angell Pets Bird Feeder

Wild Bird Feeders – 10% off all in stock

Angell Pets Shampoo

Dog and Cat Shampoo and Conditioners – 10% off all in stock

These Angell Pets offers are available in store and online and of course all qualify for FREE local delivery.

 

The Angell Pets Team

 

Angell Pets Christmas And New Year Opening Times

It doesn’t seem like a year ago I was publishing the opening times for the holidays but there you go. So, our first Christmas in our new store. We have got in extra stock to help get our customers over the Christmas period without any shortages.

Angell Pets opening times this year are as follows. All changes to normal times and services are highlighted in red:-

Up to and including Tuesday 23rd – normal hours and free local delivery service.

Wednsday 24th – Christmas Eve 9am – 6pm. No free local deliveries.

Thursday 25th – Christmas Day – CLOSED

Friday 26th – Boxing Day – CLOSED

Saturday 27th – 10am – 5pm

Sunday 28th – 10am – 4pm

Monday 29th – 9am – 5pm. Normal free local deliveries.

Tuesday 30th – 9am – 6pm. Normal free local deliveries.

Wednesday 31st – 9am – 6pm. No free local deliveries.

Thursday 1st – CLOSED.

Friday 2nd – 10am – 6pm. Normal free local deliveries.

Sat 3rd onward – back to normal opening hours and free local delivery service on weekdays.

Please note that UK deliveries will be dispatched as normal throughout the holidays but will be subject to usual postal service Christmas closures so arrival may be delayed.

Have a merry Christmas, a happy new year and if we don’t see you in the shop, hope to see you on your doorstep as we drop off your orders.

The Angell Pets Team

 

September offers and discounts

Discounts and offers available at Angell Pets throughout September (plus a couple of extras!)

We have loads of fantastic special offers in store and online now.

Dsicount pet food

Aquarian Tropical Flake 50g only £4.95
Tetra Goldfish Flake 52g only £2.99
Pointer Treats 500g 2 for £2.50
All these offers last until the end of September.
Whilst stocks last we also have Pedigree Dentasix Medium dog for only £9.99 for 56 and James Wellbeloved Puppy Duck and Rice 2kg for 20% off.
We also have one BIORB 30L left at 20% off. This is the last one at this fantastic price.

So grab you discounts whilst you can in store, over the telephone or online. FREE local delivery to Gloucester and Cheltenaham available.

The Angell Pets Team