Increase in Gloucester Pet Shop Opening Hours

Fortunately we have been able to keep our Gloucester pet shop open throughout the lock down period. We have done this by monitoring government advice, customer behaviours and expectations and especially the needs of those in our community particularly at risk from the virus. As the situation has evolved we have adjusted our opening times, provided new services and restricted non essential sales.

At the weekend the situation changed again and in view of this and changes to the products we can offer (livestock), the associated welfare needs of this livestock and changes in our customers’ behaviours, we have made further adjustments to our opening hours to cope.

A few weeks ago we reduced our opening hours to 2pm closing. This was to enable us to do FREE local delivery. A lot of our customers could not or would rather not come to us during the peak of the pandemic. We had also stopped selling animals (non essential) and actually had very few left in stock. Feeding, watering, cleaning, health checking and monitoring of the livestock is actually what takes up most of the time in the business. We were therefor able to close to do the deliveries because of the time saved by not having a lot of livestock in. As I posted below, this has now changed and we are selling animals again and so we need this time back.

gloucester pet shop

Also many of our customers now feel more able to come to us and actually prefer it because they can browse the shop better than they can the website. Quite a lot like the excuse to get out after weeks of being shut in. It helps them that they can do this safely because of the control measures we already had in place in our Gloucester pet shop in the period prior to lock down. These measures, allowing social distancing remain in place. This has reduced the demand for FREE local delivery, enabling us to reduce the time spent on this service. It is still available to those requiring it but we will be starting the deliveries later in the day. In order to ensure we can still get to all the customers that really do still need us to deliver we have increased the minimum order from £5 to £10. This is to hopefully reduce the amount of deliveries further (we were delivering to some very local customers who weren’t self isolating every other day with orders a couple of pence over the minimum each time).

With the reduced time for the deliveries we have also introduced a delivery schedule, to avoid delivering to opposite ends of the patch on the same night and wasting most of the available time in one long journey. We will continue to monitor the situation and make changes if any of this causes our customers any issues.

gloucester pet shop

The new schedule for FREE local delivery from our Gloucester pet shop is below along with a couple of sensible conditions.


Property must be sack truck assessible. We will leave the order at the front door of the main property, telephone the contact number given (or knock, or both) and wait until someone collects the package. We will make only one delivery attempt. If you are not in, or do not answer, the order can be collected from our shop from the following working day onward. If you can do orders to collect please do so as delivery numbers will be limited for the time being. Click and collect is available on our web store but FREE local delivery orders MUST be done by telephone on 01452 501882 and paid for in advance by card. Sorry, no cash on delivery. Cash purchases can only be done in store.

Minimum order £10
Orders must be in by 3pm for same day delivery.


Monday – Hucclecote. Longlevens, Longford, Churchdown, Innsworth, Cheltenham, Brockworth.

Tuesday – Abbeymead, Abbeydale, Coney Hill/Saintbridge, Upton, Robinswood/Matson, Glos Centre, Tuffley,Tredworth, Podsmead Kingsway/Quedgeley, Hempstead.

Wednesday – Hucclecote. Longlevens, Longford, Churchdown, Innsworth, Cheltenham, Brockworth.

Thursday – Abbeymead, Abbeydale, Coney Hill/Saintbridge, Upton, Robinswood/Matson, Glos Centre, Tuffley,Tredworth, Podsmead Kingsway/Quedgeley, Hempstead.

Friday – Painswick, Stroud & The Forest of Dean (£5 Charge)

Collection in store AVAILABLE FROM OUR gLOUCESTER PET SHOP AT 2/3 GLENVILLE PARADE, HUCCLECTOE, GLOUCETER GL3 3ES.

The Angell Pets Team

Change To Opening Hours

As of the 3rd of September 2017 we will be no longer opening on Sundays. This is not a decision we have taken lightly but my family have been telling me for years to take time off or at least close for a day a week. In September Albert is off to Uni. and he is the member of staff who works with me on weekends so this seems like an opportune time to make the change.

I have worked 7 days a week for the last, nearly 8 years; not having a holiday and only closing around Christmas time for a few days. The work load of the move and also delivering in the evenings is now taking its toll and I cannot keep going 7 days a week.

We recently chose to open late on Mondays at 1pm as this is the quietest time of the week for us. This is still the case. However Sundays are fairly quiet too so this seems like the best day to close as we don’t have to do any deliveries in the evening. While we are still in our current location by the quays the late opening Mondays will still be in place but this may change in the new shop.

The current shop has to be decorated before we leave. Although we have nearly finished down stairs there is still a huge amount to do upstairs. We are going to need more time to get this completed as really we need two members of staff downstairs at all times. Closing on a Sunday also means that we can come up and get on with the decorating and not have to worry about who is coming in the shop.

I hope everyone understands the need for this change and that it does not inconvenience any of our customers too much.

 

The Angell Pets Team

Pet Shop Gloucester Easter Opening Times

Pet shop Gloucester opening times for this Easter are as follows :-

Up to Thursday 24/03/16 9am – 6pm (FREE local delivery service)

Good Friday 25/03/16 – 10am – 4pm (No FREE local delivery)

Saturday 26/03/16 – 9am – 6pm (No FREE local delivery)

Sunday 27/03/16 – 9am – 4pm (No FREE local delivery)

Bank holiday Monday – 28/03/16 (No FREE local delivery)

Tuesday 29/03/16 – Back to normal hours and FREE local delivery service.

pet shop gloucester

 

If you are coming to Spring Fest 2016 at Gloucester Quays do be sure to pop in and see us in our pet shop Gloucester at Angell Pets on the corner of Llanthony Road.

 

The Angell Pets Team

 

Angell Pets Easter Opening Times

Angell Pets Gloucester pet shop is OPEN all Easter again this year.

If you are coming down to the docks over Easter, why not pop in and have a look around.

Angell Pets Gloucester pet shop opening hours are as follows

Friday 10am – 4pm (no deliveries)

Saturday 9am – 6pm (no deliveries)

Sunday  10am – 4pm (no deliveries)

Monday 10am – 5pm (no deliveries)

Tuesday – back to normal hours and free local deliveries.

For details of what is on offer in Angell Pets Gloucester pet shop visit angellpets.co.uk