Animals now available for sale

Throughout the lock down we have had an embargo on the sale of animals from our store as non-essential items. No one should have been leaving home for any reason that was not essential. Food for your pet is essential, as are a number of other items, bedding, hygiene products, medicines, toys (essential for the well being of your pet) etc. A new pet was not essential, so unless it was to replace a deceased partner of a social species, or you were in the store buying your normal supplies anyway we had stopped selling animals. We knew this embargo was coming in advance so we stopped restocking with animals before the lock down happened so for the most part we didn’t have any in stock anyway.

pet shop gloucester

The government has now moved to a new phase. The emphasis is moving away from “stay at home” although you should still do this if at all possible, and focusing more on responsible social distancing whilst trying to gradually return society back to normal, over time and with very strict monitoring of the results of any changes. We feel that in line with this change we are now in a position to start offering our livestock for sale again.

gloucester pet shop

This is not a case of everything returning to normal. We already have a social distancing policy in place at our Gloucester pet shop. Only one customer group in the shop at any time, queuing kept to a minimum outside the shop with customers keeping at least 2m apart. Staff maintaining 2m from customers at all times. Click and collect ordering available by telephone and on line in our web store and FREE local delivery for telephone orders. We will be keeping all these procedures in place and this will have an impact on the returning sale of animals.

reptile shop

In normal times we actively encourage prospective owners to interact with their new pet (hold where appropriate), prior to purchase. Under the corona virus restrictions we cannot return to this at present as it would break the social distancing rules. You may ask to look at an animal in its enclosure and where possible staff will try to place the animal in a carrier for you to look at, both of these can be done whilst maintaining 2m between staff and customers but I’m afraid that is the limit of interaction before purchase. You will not be able to hold or inspect the animal further. Our staff will do all the normal pre-sale inspections and of course our livestock policy (the most generous we have found) remains in place to offer you protection.


This is the only way we feel we can return to selling animals whilst maintaining protection for our staff and customers. Please note that this service is available to customers only. We still have a policy of no browsing the animals. We have wide variety of livestock and it attracts a lot of casual visitors. During normal times this is not an issue (unless the “free zoo” visitors get in the way of genuine customers or, as happens from time to time, are disruptive – in which case they are asked to leave). However during the pandemic they represent an unnecessary risk to staff and customers and would also be preventing genuine customers from entering the premises. So for now the “Free Zoo” remains closed. We have had a couple of instances where members of the public have become abusive and/or aggressive with staff when asked to leave if they are not making a purchase and just want to “look at the animals”. Fortunately the number of these instances have been very few but they should not have happened at all. We have a zero tolerance policy toward abuse of staff and will remove from the shop anyone who decides that the middle of the worst crisis to hit the country since the war is a good time to start trying to throw their weight around. As I say it’s rare and we appreciate the rest of our community who understand the need for these restrictive practices at this time.


We update our livestock list on this website daily (or when it changes) and our web store also has all our livestock displayed with prices. All animal sales remain in store only. We do not sell animals to anyone we have not met and chatted to, about the care and welfare of the animal, first.

african grey parrot

Finally, customers often have to have a think before making the decision whether to buy that particular animal. Quite right too, you should never rush into purchasing a particular pet. We would ask however that whilst making the decision you leave the store if it is going to take a few minutes as we cannot allow anyone else in at the same time as you so there could be a queue outside.

Difficult times call for difficult measures and we know none of this is exactly an ideal “customer experience” so we thank you all in advance for your understanding as we try to remain in business whilst protecting ourselves and our families as well as you and yours.

The Angell Pets Team

Current livestock list growing

Following on from our move to Hucclecote we are now growing our list of livestock in store and available to order. Every now and then I post the current list. I don’t do it too often as it changes almost daily but a quick post of what we currently have is often welcomed by our customers.

We do not have birds or fish at present. We can’t stock birds until we have finished painting because of the fumes and the area where the fish are going has only just been re-plastered ready for the tanks to go in. Obviously the tanks have to be matured before we can put fish in them.

Please note this list is only what we have in store and does not include the much larger range available to order.

So here is the current list as it stands today, it will be changing tomorrow.



Reptiles and Amphibians

Cave gecko



Other invertebrates


The Angell Pets Team



Tortoise runs 10%off

This summer we have a limited number of quality wooden tortoise runs on offer at 10% off. These runs are available in store at our Abbeymead shop or on line in our webstore. Delivery to our local area is FREE and low cost to the rest of the UK.

tortoise run

These attractive runs would suit any mediterranian or russian tortoise or even guinea pigs. They would not be sutiable for most rabbits due to the lower height. They measure 120cm long x 100cm wide x 30cm tall. The top has a double lift up lid. One side (2/3rds) is mesh covered for the tortoise to bask in the sun and absorb those UV rays. The other side is covered with a felted wood top to provide a hide for your animals. There is a divide across the run to provide more protection to the hide area and help the animal feel secure.

Stocks are really limited, so do get your order in quickly to avoid disappointment.

The Angell Pets Team

Pets for Christmas? Pet shop Gloucester advice

We are a pet shop and we sell pets. We also care about their welfare, so what is our pet shop Gloucester stance on selling pets around Christmas time?

Should you buy pets for Christmas presents? On the face of it this is a no brainer. Pets are for life – not just for Christmas is a phrase that is parroted everywhere and in principal seems obvious. However the phrase is misused these days. What is meant by it is that the pet shouldn’t be bought as you would buy say, the latest trendy toy.

A child see’s a toy that comes on the market and remarks to his/her parent that that’s the one for them, they will be sooo good if only they could have one for Christmas. By the time they open the gift on Christmas morning the fascination has already gone, their friends have moved onto another model, they use it for a couple of days and you hardly ever see it again until you find it amongst all the other rubbish under the bed. If this is your reason for buying a pet at Christmas (or at any other time of year for that matter) just don’t. The amount of times I have had parents and kids in the shop and mum has left convinced that little johnny would do all the housework for the next twenty years if only he can have a rat/rabbit/snake/spider, he’s never wanted anything so much in his life. When we say we’ll see you next week and they return and when shown his favourite ever animal, little johnny says “Yeah great, can I have a look at…” whatever has now caught his fancy; mum realises her lucky escape. At Christmas parents are just as convinced that because they have been in the shop and their child has expressed the same level of interest, on Christmas morning they will still be as interested. Pets should not be bought at Christmas for these superficial reasons.

However a pet, the housing and all the correct equipment can be expensive. If a child and parent come in repeatedly throughout the year and the child (and the same is true for us big kids too) has retained their interest all year but the parent cannot afford to buy it now, in the middle of summer and then get something else at Christmas there is nothing wrong with delaying the purchase until then.

The important thing about buying a pet is what is informing the decision, not what time of year it is. Pets should never be purchased on a whim. So buying a pet for someone because you can’t think of anything else, because someone mentioned they “like” rabbits, because you are “sure” they will like it, is definitely wrong. You can put the jumper someone bought you in a drawer and forget it, you can’t do that with a pet. The person you bought it for is going to have to clean it, feed it, provide it with exercise, enrichment etc. Are you sure they will want or be able to in a few months (or years, or decades!). That should really be their decision, made in the cold light of day with all the information in front of them, not forced on them on Christmas morning. Also children (and a lot of adults I meet) are fickle. You have to be absolutely sure that they will fulfil their commitment and responsibility to the animal. This is best ascertained over a period of time, with repeated visits.

So the basic message is don’t buy a “surprise” present of an animal on a whim at any time of year. The chances of it being not wanted are too high. If you are convinced your recipient really wants a pet and has shown consistently they have the ability and the will to look after it properly over a period of time, you have done you research and know what you and/or they are taking on then don’t let others make you feel guitly about combining a purchase they really want with Christmas. It should really be “A pet is for life – not just for any particular day of the year”

Let us help you make that informed decision by informing you of everything you need to know about your chosen pet BEFORE you buy it. Pop in and see us in our pet shop Gloucester anytime to ask us anything you need to know.

The Angell Pets Team