Welcome to Our Boarding Terms And Conditions

We take a non refundable, full payment in advance in order to reserve the space in our facility. Our service is extremely popular and especially during holidays we will have had to turn down others who wished to book the same dates. Please book and pay well in advance to avoid disappointment.

Please note, we cannot accept animals for boarding in customer provided cages. All animals must be boarded in our own, secure enclosures. We also reserve the right to refuse any animal at reception should that animal show signs of any disease or infestation. In this case there will be no refund so please do not bring an animal for boarding that is clearly sick without contacting us first. We may still be able to board if your animal is receiving appropriate treatment but this will be at our discretion.

In the unlikely event of an animal falling ill during its stay, Angell Pets reserves the right, at our discretion, to seek veterinary assistance. You will be liable for any costs incurred by Angell Pets in this event.

In the event of failure to collect an animal on the agreed date, overstay charges will apply. Overstay charges are double the rates quoted below. We ask customers to remember that others will likely have reserved the space immediately after you and failure to collect could result in someone else not being able to board their animal with all the inconvenience and stress this would cause.

In the very unlikely event of failure to collect followed by failure to contact us to arrange an alternative date, we will keep the animal until the overstay charge exceeds the reasonable market value of the animal and then we reserve the right to sell the animal to recover the costs to us.

Reptile and amphibian boarding - £6 per animal per day

Bird boarding - £4 per cage per day

We will provide all appropriate food for your animal during the stay. If your animal requires a specific diet that we do not stock or cannot replicate, please bring this with you. If we need to purchase further specific diet during the stay you will be liable for the cost.

To book, please call the number below or call in the shop. We will send (or hand you) a confirmation reservation card, payment receipt and a copy of these terms and conditions.