Angell Pets are moving!!!

Angell Pets has been based in Abbeymead for the last 5 years. Sadly our landlord saw fit to serve us with a notice to quit because he says he wants to put in an estate agents (virtually next door to the existing one!). Anyway we didn’t hang around but found ourselves a new premises right next to the Quays in Gloucester.

Angell Pets Pet shop Gloucester

We are moving to 168 – 170 Southgate Street, on the corner of Llanthony Road and Southgate Street. We are hoping to have the new shop OPEN by 24th November 2014. We will continue to trade from our existing Abbeymead store up until Friday the 21st. Over the weekend of the 22nd and 23rd we will be taking orders over the telephone or online through our webstore.

We appreciate the support our local customers in Abbeymead have given us over the past five years and offer FREE local delivery so we can still support those customers who cannot make it into the new shop. You can order online, over the telephone and if ordering over the telephone can pay by card or cash on delivery. Deliveries will be Monday to Friday and normally in the evening, although as the popularity of this service grows we may have to start putting on some deliveries during the day as well.

Any change, especially one forced upon you, is difficult to manage. We will try to ensure stock levels are maintained during the move but I am sure there is plenty of scope for some items to run a bit low. Restocking only normally takes us a couple of days if this does occur however.

We have thousands of lines plus all the shelving, animals and cages to move so it is not going to be easy but in the long run the extra space and cheaper rent and rates in the new shop is going to allow us to offer new services and promotions to our customers so hopefully the forced move will turn out to be a blessing in disguise.

Please pop in the Abbeymead shop during November as we will have some fantastic offers on as we reduce stock levels so there is less to move. Of course we would love you to visit us in our new premises after the 24th of November as well. Hopefully we will see you there.

 

The Angell Pets Team

Balkan Green Lizard Care Sheet

Balkan green lizards (Lacerta trilineata) are part of a group of related species ranging across Europe and western Asia. The eastern lizards of this grouping are slightly larger than their western cousins and a bit bolder too. This aside, care is very similar for all species. Balkans have a reputation of being less damp tolerant than some of the other species such as Lacerta viridis.

balkan green lizard

Housing

We would not recommend keeping more than one of these lizards in an enclosure. Males will fight and females, whilst more tolerant, may do so as well unless the enclosure is quite large. Keeping a male and female together outside of breeding may also risk injury or stress to the smaller female as well, if she cannot get away from him.They have been kept together succesfully in a suitably large enclosures by experienced breeders but why take the risk? This care sheet is aimed at the beginner/intermediate keeper and does not cover keeping large breeding colonies which require very large enclosures (up to 20m2 in some cases. Green lizards can be kept outside through the summer but I am not covering that here. Needless to say cage security is a big issue with keeping them outside).

We would recommend a wooden (or glass) vivarium of around 30″ – 36″ x 18″ x 18″. You can use a smaller 15″ cross section but I just find that restricts the view and reduces the lay out a bit. I do like naturalistic, display vivs so tend toward larger vivs for display purposes.

Substrate

A variety of substrates can be used. Some people have used sand – I don’t. The risk of impaction is higher and whilst easier to seive I find it will smell dirty, quicker than other substrates. Beech chips are fine but I find them a bit utilitarian for my taste. Orchid bark chips work well (if you are worried about swallowing of bark pieces then use a coarser grade). There are several newer products coming along all the time that work really well. I like Pro Reps Tortoise life substrate for these lizards. I place some at one end of the viv and blend into orchid bark for the other two thirds, banking this up over a piece of cork bark which acts as a hide and as structure for the layout. Damp moss under the hide will produce a more humid microclimate that helps with shedding. The additional depth of orchid bark acts as an anchor for upright fake plants (Exo Terra and Komodo’s Boston Ferns for example). A few well placed rocks (I use Red Jasper) improve the look further and help keep everything in place. the Torrtoise Life encourages natural digging behaviour. You could use something like Tortoise Life (a clean, pathogen free “soil” type substrate) across the whole viv. Green lizards like to dig and burrow so make sure it has some depth to it (5cm is OK).

Lighting

Green lizards are diurnal so require UVB lighting. A 5- 6% tube or compact UVB lamp will be sufficient to ensure production of vitamin D3 and so uptake of calcium from the diet. This will avoid metabolic bone disease and some other nasties that these li\zards would otherwise be prone to.

They will also benefit from a basking spot lamp. We use one that produces some UVA light as this helps promote a natural circadian rhythm. Don’t have one that is too powerful for the size of your vivarium and ensure that the lizard cannot come into contact with the lamp (a guard may be necessary to ensure this). Incadescent lamps produce a lot of heat as well as light so (especially in a wooden vivarium that helps keep heat in) a method of ensuring that the lamp does not overheat the viv is essential. This normally means a dimming thermostat.

Heating

In addition to a basking spot lamp we use a heat mat to provide background and overnight heat although in a hot summer this can be switched off. The basking spot (on during the day) should not exceed 40C at the hottest point (a rock directly under the lamp would be good) and the cool end of the viv wants to be around  20C during most of the year. The lizards will benefit from a lowering of temperature during the winter however. If you are looking to breed this is essential to stimulate breeding behaviour in the spring. when the temperature increases again. Overnight the temperature will drop with the basking lamp switched off. This is not only acceptable but desirable to reproduce natural conditions. Around 20C at the hottest point overnight would be good. Maintaining a gradient across the viv to allow thermo regulation during the day is the key.

A thermometer is an essential piece of kit. A basic dial type is sufficient. I don’t use these. Not because they don’t work, they do but because I have a lot of vivs and that’s a lot of thermometers, I prefer to use an infra red “point and press” thermometer. More expensive if you only have one viv but cheaper if you have lots. Much more accurate too as you can take surface temperature readings at any point across the temperature gradient (hot side to cool side). If you don’t have one of these then two dial termometers, one at each end will do. Just remember that the temperature on the back wall of your viv will be less than that directly under the basking lamp so a reading of 30C is sufficient. Adjust whatever thermostat you are using to the reading you get from your thermometer and don’t worry too much about what the termostat setting says, worry about what temperature you are actually acheiving.

If using a heat mat I would, in this case, place it on the wall of the viv rather than the bottom. The substrate will be too deep and will insulate the heat mat, possibly to the point of creating a dangerously hot spot if a fault develops in the mat. If you wish to use a ceramic heat emitter instead of heat mats that would be fine but again make sure the lizard cannot touch it – they get very hot to touch.

Feeding

Green lizards are insectivores. We use a wide variety of cultivated insects. Crickets form the mainstay. They are very active and encourage natural hunting behaviour. We vary these with locusts, some morio and mealworms and occasional waxworms and fruit beetle grubs (the smallest ones we can find). Dust the insects with calcium and occasionally with vitamin powder containing D3 (We do this once a week) . Since we feed our insects throughout the week to keep them alive on our shelves for our customers, ours are gut loaded anyway so we do not have to worry about that. Just remember, whatever you feed your insects you are feeding to your lizard in the insect’s gut so you can supplement your lizard’s diet that way.

Do not use insects captured from the garden. They could carry parasites or diseases, could have been feeding on a neighbours plants that have been sprayed with something etc. I know people do it and do not have problems. However my response to this is my mother in law smokes 20 cigarettes a day and is in her eighties and in good health, However I wouldn’t recommend it to your children. Enough said.

A water dish is obviously essential. Occasionally a lizard will use it to bathe in as well as to drink. Make sure the water is changed regularly as in the warm environment bacteria will grow very quickly and these lizards do occasionally use the water bowl as a toilet!

Handling

Green lizards are fast and can be defensive. Handling is not always easy. If you lack confidence then use a glove until you gain some. It is harder to hold the lizard with a glove on but easier to catch it in the first place so I wouild recommend removing the glove once caught. Holding the lizard across its shoulders with the first two fingers and under its chest with the thumb means is cannot get away and cannot bite. Always grab the lizard near its head when catching it and NEVER grab its tail. Like a lot of lizards (although no where near all) they display caudal autonomy – the ability to “drop” the tail. This is a defence against predators. Whilst the predator (or you) are stood looking at the still wriggling tail the lizard has hot footed it to safety. Whilst in green lizards the tail does grow back it never grows back looking as good as the original and losing its tail in this way is stressful to the lizard and to you!

Disease

Green lizards can all suffer from an highly infectious disease called viral papillomata which can appear as a black growth on the skin or in the mouth. It is always fatal, although it can take years to develop. This is really a disease of wild populations and a lizard obtained from disease free captive stock will not get this condition unless intorduced to diseased individuals. My first reptiles were a pair of European Green lizards (Lacerta viridis). I obtained them seperately. The second one had the disease and subsequently both died of it. This was however, “Ahem,” over 40 years ago  so both would have been wild caught individuals and these days, thanks to improvements in care, restrictons in capturing and moving wild animals and excellent breeders any you find for sale are likely to be disease and parasite free, captive bred lizards.

 

Cleaning

Spot clean daily – take out any poop you can see with a bit of tissue. If you do this daily and are thourough, you should only have to replace the substrate every three months or so. If you do not do this regualry then the vivarium will start to smell quite quickly and the substrate will need replacing more regularly.

After removing the substrate disinfect the vivarium with a good quality reptile disifectant. As we have a wide variety of animals (reptiles, mammals, birds) we are currently using F10 as it is safe for everything we stock (obviously not fish!!!) but there are others avaiable. Do not use household disinfectants. Many contain toxic phenols (the distinctive TCP smell you get in some famous household disinfectants).

As already mentioned, clean the water bowl regularly (daily is best but at least every two days). This should be disinfected each time as this is likely to prove the dirtiest part of the set up (everything will collect there, lizard poop, drowned crickets, bits of shed skin, bacterial scum etc).

It shouldn’t really need saying but I will say it anyway – always wash your hands after handling your lizard or anything inside the vivarium. Reptiles can carry E.coli and salmonella bacteria and you really do not want a dose of salmonella. In the weak it can be fatal but even in healthy individuals it is embarrasingly unpleasant, incredibly painful and debilitaiting. Don’t take risks, get some anti bacterial hand cleaner.

 

The Angell Pets Team

 

Angell Pets Easter Opening Times

Angell Pets are open as usual all over the Easter weekend.

Angell Pets

Angell Pets

The opening hours for Angell Pets for the weekend are as follows:-

Good Friday – 10am – 4pm

Saturday 19th April – 9am – 6pm

Sunday 20th April – 10am – 4pm (normal Sunday hours)

Easter Monday – 10am – 4pm

Tuesday 22nd April – back to normal hours – 9am – 6pm.

On line orders will processed as normal but deliveries will obviously be affected by the Easter break.

So pop in and see us at Angell Pets over the weekend for everything for your pet. For dogs and cats, birds, small mammals and rabbits, fish, reptiles, spiders and other invertebrates, accessories, enclosures food and more. If you can’t see it, we can probably get it in for you. Alternatively visit us at Angell Pets online.

The Angell Pets Team

Angell Pet care sheets page

Angell Pet give advice on all aspects of the animals we sell and on others we don’t. In addidtion tyo the advice given to prospective pet owners we have a page devoted to care sheets on this site which is constantly being up dated and expanded.

angell pet care sheet page

Just click on the Angell Pet Caresheet tab for a page of sheets and articles on mammals, birds, reptiles, invertebrates, fish and additional sheets on hygiene, handling and treatments.

The care information for each animal will also be added to the description on our Angell Pet webstore over the next few months.

We also have additional advice on our Angell Pet You Tube channel.

The Angell Pet Team

Does your lamp fitting need replacing?

Reptile lamps (heat and light, not UVB) are normally incandescent, filament bulbs. Halogen are becoming a bit more popular but are still quite pricey so the traditional heat lamp remains the top seller. They produce light, with heat as a waste product (because they are inefficient at producing light – hence the move to energy efficient lamps in the home). Due to the way they work, heating a thin metal filament in an inert gas to prevent burning, they have a relatively short life span, somewhere in the hundreds of hours. Poor care during transport, couriers throwing boxes around for example, can reduce this life further. However one thing that is almost guaranteed to shorten the life, right down to a few seconds in some cases, is a poorly connected or maintained lamp fitting.

ceramic lamp fitting

Lamp fittings usually come with the advice something along the lines of “must be fitted by a qualified electrician”. This is often viewed as a covering strategy by the manufacturer. If there is a problem and damage is caused they will always ask for proof that it was fitted correctly. However it is actually essential that fittings are installed by someone who knows what they are doing. In extreme cases, when fitted incorrectly it can lead to electric shock (and potentially death!) or fire. In less extreme cases a poorly connected fitting will result in shortening the lifespan of the bulbs.

Apart from knowing which wire goes to which terminal, a good electrician will also know that the terminal will have a hole for fitting the wire that is bigger than the diamenter of most wires used. This extra space needs to be filled with as much of the wire as possible, so the ends of most will need to be properly trimmed of insulation and doubled over to fill the space (and the trimming of the insulation needs to be done properly or the wire can be weakened). It is normally at this point that problems occur with a lot of fittings. Any looseness, gaps or weakness in the wire or pulling pressure on the terminals will result in a poor connection. What can happen then is electricity will “jump” across any tiny gaps or heat up the connection or wire at  points of stress. This can lead to heating and cooling of the connection when the lamp is switched on and off, which can make the situation even worse over time. Fittings can become very hot and if the terminal becomes too loose, can start to spark. Once this happens the voltage generated when the spark occurs is enough to blow any bulb instantly.

We obviously sell lots of bulbs and occasionally one will blow before its time. However when this happens repeatedly it is nearly always down to faulty fittings or pulling out a plug without turning off the switch first (ever noticed the spark when you do this? That’s a very high voltage pushing the electricity across the gap created by pulling the plug away from the terminals and this shortens the life of the bulb.)

So if you find that you are going through more bulbs than you think you should, have a serious think about replacing the the fitting (you may be able to see discolouration, even burning, on the terminals). It will save you money in the long run and possibly even your house! It’s worth checking them from time to time anyway, especially if you have an animal that can get to the cable and put strain on it.

 

The Angell Pets Team

New livestock in today

We have new livestock in today. Spiders, insects, amphibians and reptiles. All have been added to our webstore.

Pop in store, check out the webstore, drop us a line or give us a call to find out what else we have in stock.

The Angell Pets Team

 

Pet supplies and livestock new in.

Pet supplies ranges continually change over time. We have new ranges and a lot of new livestock in for January. I have just spent two days putting new stock onto the system and the webstore and moving livestock round to make room for the new animals.

Hermanns tortoise

On Thursday we received new Yemen chameleons, marbled mantids and Hermann’s tortoises. On Friday we got in some lovely new Syrian hamsters (very tame), some new rats and gerbils. These are from a new breeder we are using for the first time and I must say that I am impressed with how well handled the animals all are. Normally it is down to us to tame them down when we first get them in but these ones are already there. We also carry a full range of pet supplies to suit these animals.

hamster

Every year, after the Christmas rush, I like to look at what is around and expand our range of pet supplies with new items. This year is no different and I have ordered new ranges again. The first of these is now in the shop and on the webstore. It was actually in two days ago but since it me who puts items on the system, it has taken this long to put out the pet supplies stock.

dog beds

New in the Happy Pet range of pet supplies are some nice dog beds form their “Tillie and Billie” line. I got these on a discount pet supplies deal so they have gone straight out on offer with up to over £12 off.

dog toy

We have also expanded the range of dog rope toys following the success of the Happy Pet “Knotties” range we started last year. The New “Flossin Fun” rope toys are now available at great prices and joins a growing range of bargain pet supplies.

dog toy

More toys are now on offer with the inclusion to our range of pet supplies of the new “Empty Nester” unstuffed toys and the return of the “Flat Liner” line.

cat bed

Happy Pet also carry the “Little Rascals” line of pet supplies. We have started to stock these too, beginning with some “Little Rascal” kitten teasers and “Little Rascals” Night Night beds for cats and small dogs.

pet supplies

For small animal pet supplies we have again increased the range with the inclusion of the small animal Play Ball in two sizes and the “Natural Playball” in a smaller size. We also have in some old favourites such as the small wood tunnel and “Playstix” that always remain popular and of course the Chinchilla Coco Fun toy that is as popular for parrots as it is for chinchillas.

pet suppliespet supplies

In pet supplies for birds we have some more toys and ladders and the return of the Cozzzy Hut refuges for small and medium birds. We also have some new bird swings and of course we are always on the look out for new reasonably priced parrot toys so we have a new large wooden ladder/toy to add to our ever increasing range. We have also expanded the size range of the Happy Pet Branch perches. These excellent natural perches encourage natural behaviour and are available at very reasonable prices. The largest is only  £3.19. Webstore users also keep a look out for further expansion of this range in the coming weeks. We actually carry a lot more pet supplies than are currently on the site but I am gradually working my way through our stock and parrot toys are the next area for me to look at.

pet supplies

For reptile pet supplies we have strengthened our range with the expansion of the “Canopy” line of decor for the vivarium. The Jungle Canopy now sits alongside the popular Woodland and Rainforest Canopies. We have also included some new substrates for reptiles and invertebrates to compliment our existing range. The new Komodo Invertebed and Tortoise Eco Terrain sit alongside the existing Pro Rep Spider Life and Tortoise Life lines.

For our full range of pet supplies visit us instore, call us or shop online for even more bargains.

The Angell Pets Team

Pet shop closed for the holiday period?

Pet shop closed ? Does your local pet shop close over the holiday period? Many small independent pet shop businesses close over Christmas and new year, just at the time when their customers need them most.

pet shop gloucester

We are closed for Christmas day and most of Boxing day and most of New Years day (see my blog for exceptions). I work seven days a week and these are my only three days off a year. However I make sure that we are available through our online pet shop during these periods and that we are open on every other day of the holidays.

A lot of small pet shop owners complain about the challenges facing their business in the modern world then refuse to take the steps necessary to protect their pet shop from those challenges. They complain about big chains being open longer but won’t open seven days a week or on bank holidays or over the Christmas period. They complain about online pet supermarkets; faceless, uncaring giants that do not know anything about their products (all valid commentary) but then fail to invest in an online pet shop presence to compete with them(and in fact compete very well as they would be able to offer the help, advice, additional services and customer service the big pet shop companies and warehouses cannot).

Well we are a different sort of independant pet shop. We open when we are needed, we have an excellent online pet shop, we have an active Facebook page to interact with customers that can’t make it into the shop and we deliver free to our local community, offer nail clipping for small animals for only £1 with a free health check, free water testing (by someone who lectured on water quality on a diploma course not some little Saturday person who doesn’t know one piece of very soft anatomy from a bonier bit), offer micro chipping and lots of free advice. We support our local community with school talks and community events, charity prizes and free advertising of charity events.

Over the past few years (we have been open over 4 years now and we opened in the very depths of the recession too) we have seen independent pet shops close all over the country in the face of growing competition from pet superstores etc. (you know the ones) that should not be able to hold a candle to the small independent pet shop (and in reality everyone knows they can’t), and online warehouses. In all case, including that of friends of ours, none of them have taken up the challenge and put things in place to protect their business.

How many had an active Facebook page (so often, when I’ve talked to business owners they said things like “I don’t see the point” or have bothered to find out how to use it properly)? How many had an online pet shop or anything more than just a one page site with the business name and address on it. I was going to say better than nothing but not really. If it is not an actively updated page it may as well not exist, it won’t come up in any searches (unless someone was searching for that specific business name). How many still didn’t open on Sundays and bank holidays? How many closed at 5pm so anyone on their way home from work couldn’t just pop in and get their supplies? How many didn’t do free deliveries from their pet shop to their local community and so missed out on all those customers that just couldn’t make it in when the shop was open or found the shop just that little too far to travel?

Again our pet shop is different. That is why, to use terms you hear on the business slot on breakfast TV every day, our total sales and market share have continued to grow ever since we opened and with the launch of our online store, backed up with the knowledge of our staff on the products we sell, continues to grow almost daily.

So thank you to our regular pet shop customers who remain incredibly loyal, welcome to our new customers, online, on Facebook, on the telephone or on foot and we look forward to seeing you all in the new year if we don’t see you in our open pet shop between now and then. We have ordered in extra stock of all the best selling products to cope with the normal rush from customers who usually go elsewhere but can’t because they are closed or have run out.

Have a great Christmas and a prosperous New Year everyone.

The Angell Pets Team

Last few Christmas gift items left in stock

We only have a few Christmas gift items left in stock. Seasonal gift items continue to sell well so if you have any last minute items to get, hurry up because they won’t be around for much longer. Here’s a list of what we have left.

Christmas gift   Dog stockings x 3 Cat stockings x 8 Dog selection packs x 5 Doggie chocolate Santas x 5 Doggie Christmas puddings x 9 Doggie cigars gift pack x 10 Dog seasonal loofa toys x 5 Unstuffed seasonal dog toys x 8 Cat toy selection stocking x 9 Cat seasonal shaking toy x 8 Cat nip festive toy x 3 Rotastak small animal Christmas gift stocking x 7 Crested Gecko Christmas gift stocking x 1 Turtle Christmas gift stocking x 1 Corn snake Christmas gift stocking x 1 Christmas gifts

All our Christmas gift items can be purchased in store on online.

The Angell Pets Team

Angell Pets Christmas Opening Times

Angell Pets is OPEN over the Christmas and New Year holiday period. We close for only three days a year. Christmas Day, Boxing Day and New Years Day. We are OPEN every other day of the year.

Angell Pets co

Angell Pets Christmas opening times are as follows:-

Christmas Eve – 9am – 6pm

Christmas Day – CLOSED

Boxing Day – CLOSED (I will be at the shop for one hour from 11am to 12 noon feeding the animals if you are really stuck)

Friday 27th December – 10am – 4pm

Saturday 28th December – 9am – 6pm

Sunday 29th December – 10am – 4pm

Monday 30th December – 9am – 6pm

Tuesday 31st December – 9am – 6pm

New Years Day – CLOSED (again I will be in for an hour at 11am to feed the animals)

Thursday 2nd January – back to normal hours (9am to 6pm Mon – Sat, 10am to 4pm Sunday).

Any online orders will be picked and packed as normal but will be subject to Parcel Force’s own Christmas shutdown. Any Angell Pets online orders for FREE local delivery will be picked and delivered on days (evenings) when we are OPEN.

We will be delivering FREE to GL1, GL2, GL3 and GL4 post codes right up to Christmas Eve. So if you forget some one or need a last minute present or bag of dog food, order online or give Angell Pets a call to place your order and get it delivered FREE.