Now we are back in a permanent base we have relaunched our wholesaler’s monthly offers scheme. We are cheaper than Pets at Home and Jolleys for most things anyway but these offers beat on line suppliers too. If you add on the savings you get with our customer loyalty scheme (effectively an additional 2.5% off everything you have bought) it make our prices even more attractive. With FREE car parking and friendly, knowledgable service, why go anywhere else? Don’t forget, if we don’t have what you normally buy in stock we can probably get it. We are a small, independant business and that means we can be extremely flexible with what we stock.
As a bonus for April, we have launched these offers early and they are avaiable in store and on line from today.
Here at Angell Pets we are always looking at ways of helping the environment and helping fellow local businesses wtih new ideas. We were pleased to trial out a new product that was presented to us by a local recycling company, although when it was presented we were still closed for the recent relocation and refurbishment. Since then we have trialled the product with our own animals in store and are happy to report excellent results.
The product is going to be branded as “Nest” bedding. Actually it is so new that the brand name is not finalised but I am asssured this is the front runner. For the time being we are selling it under our own Angell Pets ® brand.
As part of the teabag manufacturing process, a lot of offcut teabag paper is produced, prior to the final teabag pressing and cutting. This paper is very soft and absorbant and has not been treated with any chemicals (or used in teabag testing, so it is not stained with tannins). A local recycling company has the contract for disposing of this waste and was looking for a novel solution. This is when they approached us for our advice on its suitability as an animal bedding. We thought it a good idea and after investigating the contents agreed to give it a try. We have since used all the material we were given for the trial and it has been a resounding success.
Not only is the product a safe animal bedding, suitable for all small mammals, including rats as it is dust free and absorbant but as it is untreated it is readilly compostable. Not only will you be giving your pet an excellent product but you will be helping to prevent this material ending up in landfil and supporting local businesses. Also it is available in larger bags than contemporary products making it much more cost effective. We are selling 1kg bags for £3.59, compared to the nearest product available, Safebed which is £1.09 for approx 90g or £12.11 per kg! It even compares well with other substrate products used for rats, with their sensitive respiratory tracts.
Angell Pets ® and APL™ are registered trade marks of Angell Pets Ltd
Recently there have been some high profile closures of some large retail names and reports of yet others getting into serious difficulties. There are lots of reasons companies get into problems and I am sure that for some of these undertakings there may have been management issues but the main cause is being put down to a failure to respond to, or at least being slow to respond to, changes in their customers’ shopping habits.
There are two main reasons usually given. One is the percieved switch to on line shopping. This could obviously effect us. However with on line shopping, the customer is normally just buying a product they have seen elsewhere and that does not require any forethought. With us it is a little different. We sell some quite specialist products that need an expert to explain the choices available to the customer and in the case of animals we do not sell these on line at all, as we do not believe anyone should buy an animal they have not seen before. Also we are not comfortable couriering animals to people we have never met as we feel we have a responsibility to the animal. Obviously not everything we sell needs this level of support and so we do have an on line web store as well, for the convenience of our more distant customers and so people can see what we stock.
The other reason given is a bit of a more recent change but is having a huge effect on everyone from superstores and supermarkets to any chain with a mainly out of town presence. Customers are shifting to smaller, more local shopping trips instead of large weekly or monthly expeditions to the out of town complexes. Shops like Toys R Us, Maplin, Countrywide have all now gone or are in serious trouble as well as a lot of restaurant chains that tend to inhabit these out of town retail parks.
This change is also effecting our section of the industry. In the past the trend has been away from local pet shops to larger chains on retail parks. This is changing. Customers are starting to recognise the convenience of a local store and the better levels of service and advice they can get. In our case we are actually more competitive on price as well. For customers it is starting to become a bit of a no brainer. Why travel a few miles to a faceless chainstore, staffed in the main by retail assistants with nothing more than a basic level of knowledge of the pets they are selling and the products they need and then to pay more for the privilege as well!
So it was nice timing for us to have moved away from the Quays area, with its over priced shops and poor parking, to a local precinct with ample free parking, close to our main customer base but with good links to further afield. Of course you could always drive all the way out to a pet supermarket if you want but why pay more?
We have stocked Ezy Dog products for some time, however as part of our restocking of the new shop we have to make a bit of space. With this in mind we are offering all our remaining stock of Ezy Dog collars, leads and harnesses at half price.
This offer is open to in store and web customers. It is only for existing stock so do get in quick before the items go.
Following on from our move to Hucclecote we are now growing our list of livestock in store and available to order. Every now and then I post the current list. I don’t do it too often as it changes almost daily but a quick post of what we currently have is often welcomed by our customers.
We do not have birds or fish at present. We can’t stock birds until we have finished painting because of the fumes and the area where the fish are going has only just been re-plastered ready for the tanks to go in. Obviously the tanks have to be matured before we can put fish in them.
Please note this list is only what we have in store and does not include the much larger range available to order.
So here is the current list as it stands today, it will be changing tomorrow.