Unfortunately my spinal condition and associated complications has me currently disabled and unable to work and practically housebound. For the last month or two Billie has been running the business on her own carrying out all the shop duties (ordering, unloading deliveries and stocking shelves, serving customers, answering the phone, feeding, watering and cleaning all the animals, cleaning the shop, opening and closing etc.) as well as all the back office duties (banking, stock control, website management, supplier issues, finance, answering customer emails and social media enquiries etc.).
This month her brother, George, has returned from New Zealand and has agreed to help out by giving up his Saturday and a couple of evenings a week to take off some of the pressure.
Not only is this good news for us because of the extra pair of hands but we couldn’t have asked for a more qualified, experienced, expert person to step into the breach.
George has a first degree honours in Animal Science from UWE. During this study he won two awards, including top student. He has worked in the UK with a very wide variety of animals both his own and with a professional animal breeder and flown a variety of birds of prey. He has worked on a rhino reserve in South Africa, tracked king cobras in the Thai jungle (where he broke his collar bone – he always pushes things to the limit!), swam with whale sharks (but didn’t check his camera was charged) and worked on black parrot conservation on Mahe in the Seychelles and the Madagascan Fody on Assumption Island in the Indian Ocean during a year off from his degree.
He lived in New Zealand for three years (at one point working on “Mount Doom” from the Lord of The Rings – his “office”) and twice nearly fell off cliffs! He has been working on the conservation of New Zealand’s endemic fauna including Kiwis, Keas, Kakapo, Tuatara etc. and has worked with the Australasian Swamp Harrier, being one of the few people licensed to fly these birds in the world. He even took a few months out to train vultures for a new business venture in Spain. He recently returned to the UK to take up a full time post at an Oxford college to look after and expand their animal collection and to teach students in the handling and husbandry of these animals including reptiles and amphibians, mammals and birds.
So if you wish to buy an animal from people who really do have the qualifications, experience and expertise to give you the best advice on how to set up an animal’s enclosure and look after it for its lifetime, buying and keeping it in tip top condition; you will not find a team that can compete with Angell Pets. Our range of animals and products covers just about any animal suitable to be kept in captivity and extends to wild birds and wild animals and livestock such as chickens and ducks, goats and horses.
We hope you pop in and see us and once I get all this treatment out of the way I will be back too.
When we originally opened Angell Pets In 2009 it was in a location with ample FREE parking. This was our first location and so we had no idea how much the provision of this free parking was having on our trade. We knew that we were attracting a wide range of customers. Local foot and cycle traffic from the surrounding estates, customers from other areas of Gloucester and customers from further afield. However what we did not know was how much having the free parking was contributing to this business. When we were forced to move from this location at the end of the lease we found a larger shop close to the city centre but about a 100 yards from a large carpark. This was not free but had lots of spaces.
Moving locations effected our turnover significantly, as we expected it would, reduding it by around 40% in the first month. However, with hard work we were able to drive turnover back up to almost pre move levels over the next 6 months. Then Gloucester City Council, at the behest of the Quays, closed the carpark. The effect was dramatic and overnight. Turnover dropped by over 50% and nothing we could do would drive it back up, including having a FREE local delivery service. We did raise an objection to the closure beforehand but the response from the council was “we have done research and it shows the effect on local business will be negligible”. Well, we did not find a 50% reduction in trade negligible. We made a decision there and then to move again and find a location with free parking. However we were tied into a lease for three years before we could action a break clause so we ran our business on half what we were used to for two and a half years before moving again. We are still feeling the financial fallout from this.
Our new location in Hucclecote has plenty of FREE parking. It is also within walking distance of large residential areas and in a convenient location for access to customers coming from further afield by car or bus. We have been open here for 6 months now and takings have risen every month, without fail, since we opened. We have had a host of customers returning who used to use us but stopped when the carpark near our last shop was closed plus lots of new local customers and even more from other towns such as Stroud, Cheltenham, Hereford, Ross and Worcester. All have indicated that at least part of the reason for coming was ease of access and free parking.
Before writing this I did some research and worryingly, most of the advice councils use to determine parking policy suggests that providing free parking does not boost trade and that charging for parking does! Most also suggests that providing more spaces does not help and some even suggests that providing more spaces and/or free spaces actually drives people away. Well our findings aren’t based on surveys or questionaires but on real experience and data and I can assure the councils that customers don’t like having parking restricted or being over charged and that they really do appreciate having ample spaces offered to them for free.
I would suggest that until councils review the advice they are taking to set parking policy we will continue to see trade driven away from city centres. Great for business like us now though with ample free parking right outside our front door!
We are giving a discount of 10% on all our small animal cages, hutches and runs whilst current stocks last in our pet shop Gloucester. This includes wire cages, glass enclosures, wooden hutches and rabbit and guinea pig runs.
These discounts are only avaiable in store and are for current stock. Once they are gone they are gone, so make sure you get in quick to grab one of the offers. We have listed a few items below but there are lots more. Visit us in store in our Gloucester pet shop to see the full range.
Angell Pets pet shop Gloucester is now in Hucclecote, with easy access from all local areas and a large FREE carpark. We stock food and accessories for small animals, birds, reptiles and amphibians, invertebrates, fish, poultry, wild birds, cats and dogs, as well as a large range of quality livestock.
Angell Pets July offers are now avaiable in store and on line. Some great offers again including flea treatments for dogs and for cats. Which is handy because the little so and sos are going to be breeding and maturing like crazy in this weather!
Time to post a new current livestock list for Angell Pets Hucclecote store. All are on our website but it’s good to put everything in one post from time to time. I have added a couple of “coming soon” items this time as the arrival of these animals is fairly imminent (next week or the week after). We are a little light on spiders this week but we will be getting some more very soon. I haven’t added these to the list as I haven’t decided which we are getting yet.
Deaths Head Cockroach
Madagascan Hissing Cockroach
Indian Stick Insect
Giant Spiny Stick Insect
Giant Prickly Stick Insect
Dwarf White Woodlice
Tropical Grey Woodlice
Giant Orange Woodlice
Argentinian Star Tarantula
Cameroon Red Baboon Spider
Flame Rump Tree Spider
Guyana Goliath Birdeater
Hati Hati Purple Tarantula
King Baboon Spider
Malaysian Earth Tiger
Mexican Red Rump Tarantula
African Land Snail
Giant Malaysian Shield Mantis *COMING SOON*
Whites Tree Frog
Albino Horned Frog *COMING SOON*
Chinese Water Dragon *COMING SOON*
Leopard Gecko “Montanus”
Madagascan Giant Day Gecko
“Kastanie” Corn Snake
Kenyan Sand Boa
“Chocolate” Royal Python *COMING SOON*
Timineh African Greyt Parrot
White Faced Cockatiel
Guinea Pig *COMING SOON*
Lion Lop Rabbit
Coldwater *COMING SOON*
Temperate *COMING SOON*
Tropical *COMING SOON*
Please note our list changes daily. For example if I had writeen this before opening this morning it would also have contained guinea pigs in stock and a Yemen chameleon, so please get in touch to see what we have in our Angell Pets Hucclecote store on any given day. Alternatively visit our website.
FURejector® button to quickly and easily release collected hair
Teeth remove undercoat hair without damaging topcoat
We have been selling the FURminator since we opened nine years ago. Ever since my wife bought one for our long haired German Shepherd. I was impressed!
We stock these all the time and our normal price for them (£38.99 for large) is less than at PAH (£42.00) and other local suppliers. Now we have an extra 15% off (whilst stocks last – until the end of June) so now is the best time to invest in the best bit of home dog grooming kit you can buy
Angell Pets FURminator offer is on until the end of June 2018 and is whilst stocks last so grabe your bargain whilst it is still here. Of course when the offer ends we are still cheaper than our competitors!
We wondered why we keep selling out of dried mealworms and other wild bird food so we had a look about. We couldn’t believe the prices other shops are charging. PAH are charging over twice as much as us for 500g bags of dried mealworms! How a large company like that, with much better buying power than little old us can justify it is beyond me. Anyway, here are some examples of price comparisons. Please note; these are not special offers or discounted lines, just our regular prices.
Not quite sure why anyone would drive all the way out to these facelss chainstores when you can get it cheaper in an independant local shop, the power of multi million pound advertising campaigns I suppose and I guess there is the reason for the hicked prices.
Plastic carrier bags are going from Angell Pets very soon so we can do our bit to reduce the amount of plastic finding its way into the environment.
We have been trying to figure out how to reduce the use of plastic bags in our shop for a while now. There are only two effective ways to do this:-
1) To charge for the bags to encourage customers to bring their own re-usable bags or
2) Get rid of them completely and try an alternative.
We have chosen to go with option number 2, although this will actually cost us more! Once our current stock of plastic bags has run out we will not be getting any more in.
We didn’t want to start charging for bags as this would cause disagreements at the till, with some customers not wanting to pay as it is not yet law for small shops and in any event we would still be giving out the plastic bags.
Instead will be providing small paper bags (one per transaction). Paper bags actually cost us quite a lot more. For example a decent paper bag (shown) costs us around 8-9p each, where as the same size plastic bag costs us 1-2p. However the paper bags we can provide are not very large so we are asking customers to help us reduce non recycleable waste by bringing your own “bag for life” just like you would do at the super market.
We still have a small stock of plastic bags to use up (may as well get a use out of them; if we hand them out or throw them in the bin they are still going to end up in land fill).
For the time being our 1kg bagged up food will still be in polythene bags until we can find a suitable alternative. We are trialing something but it may take a few goes to get the right product.The product we got in to try this week won’t really work so we will use them for frozen rats and mice instead.
Now we are back in a permanent base we have relaunched our wholesaler’s monthly offers scheme. We are cheaper than Pets at Home and Jolleys for most things anyway but these offers beat on line suppliers too. If you add on the savings you get with our customer loyalty scheme (effectively an additional 2.5% off everything you have bought) it make our prices even more attractive. With FREE car parking and friendly, knowledgable service, why go anywhere else? Don’t forget, if we don’t have what you normally buy in stock we can probably get it. We are a small, independant business and that means we can be extremely flexible with what we stock.
As a bonus for April, we have launched these offers early and they are avaiable in store and on line from today.
Here at Angell Pets we are always looking at ways of helping the environment and helping fellow local businesses wtih new ideas. We were pleased to trial out a new product that was presented to us by a local recycling company, although when it was presented we were still closed for the recent relocation and refurbishment. Since then we have trialled the product with our own animals in store and are happy to report excellent results.
The product is going to be branded as “Nest” bedding. Actually it is so new that the brand name is not finalised but I am asssured this is the front runner. For the time being we are selling it under our own Angell Pets ® brand.
As part of the teabag manufacturing process, a lot of offcut teabag paper is produced, prior to the final teabag pressing and cutting. This paper is very soft and absorbant and has not been treated with any chemicals (or used in teabag testing, so it is not stained with tannins). A local recycling company has the contract for disposing of this waste and was looking for a novel solution. This is when they approached us for our advice on its suitability as an animal bedding. We thought it a good idea and after investigating the contents agreed to give it a try. We have since used all the material we were given for the trial and it has been a resounding success.
Not only is the product a safe animal bedding, suitable for all small mammals, including rats as it is dust free and absorbant but as it is untreated it is readilly compostable. Not only will you be giving your pet an excellent product but you will be helping to prevent this material ending up in landfil and supporting local businesses. Also it is available in larger bags than contemporary products making it much more cost effective. We are selling 1kg bags for £3.59, compared to the nearest product available, Safebed which is £1.09 for approx 90g or £12.11 per kg! It even compares well with other substrate products used for rats, with their sensitive respiratory tracts.
Angell Pets ® and APL™ are registered trade marks of Angell Pets Ltd